Booty Building Bundle Black

Bootycoach Shipping Policy

Last Updated: 3/06/2024

Please review our Shipping Policy to understand how we handle shipping within the UK and internationally.

Shipping Destinations

Bootycoach ships to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. While we primarily focus on domestic shipping, we may accommodate international orders on a case-by-case basis.

Shipping Methods and Delivery Times

We offer the following shipping options for orders within the UK:

Standard Shipping: Delivery within 3-5 business days.

Express Shipping: Delivery within 1-2 business days.

Please note that delivery times may vary depending on your location within the UK and external factors such as weather conditions or carrier delays.

For international orders, please contact our customer support team to inquire about shipping options and estimated delivery times.

Shipping Costs

Shipping costs for orders within the UK are calculated based on the weight and dimensions of the items, as well as the selected shipping method. You can view the total shipping cost during the checkout process before finalizing your purchase.

For international orders, additional shipping charges may apply. Please contact our customer support team for a shipping quote and more information.

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.

International Shipping and Customs

While Bootycoach primarily focuses on domestic shipping, we may accommodate international orders upon request. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost. Customs policies and processing times vary by country, so please contact your local customs office for more information.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. If there are any issues with your shipping address, we will contact you to resolve the matter.

Delays and Issues

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times. Bootycoach is not responsible for delays caused by factors beyond our control. If you experience significant delays or issues with your shipment, please contact our customer support team for assistance.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and, if necessary, provide a replacement or refund.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: support@bootycoach.com

Thank you for choosing Bootycoach! We appreciate your support and look forward to serving you.

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Bootycoach Refund and Return Policy

At Bootycoach, we strive to provide the best quality products and customer service. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our refund and return policy below.

1. Returns

Eligibility for Returns

•You have 14 calendar days to return an item from the date you received it.

•To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

•You will also need the receipt or proof of purchase.

Non-returnable Items

•Gift cards

•Downloadable software products

•Health and personal care items

2. Refunds

Process for Refunds

•Once we receive your item, we will inspect it and notify you that we have received your returned item.

•We will immediately notify you of the status of your refund after inspecting the item.

•If your return is approved, we will initiate a refund to your original method of payment . You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

•If you haven’t received a refund yet, first check your bank account again.

•Then contact your credit card company, it may take some time before your refund is officially posted.

•Next, contact your bank. There is often some processing time before a refund is posted.

•If you’ve done all of this and you still have not received your refund yet, please contact us at support@bootycoach.com .

3. Exchanges

•We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@bootycoach.com and send your item to: Bootycoach, [Your Address].

4. Shipping

Return Shipping

•To return your product, you should mail your product to: Bootycoach, [Your Address].

•You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

•Depending on where you live, the time it may take for your exchanged product to reach you may vary.

•If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

•If you have any questions on how to return your item to us, contact us at support@bootycoach.com .

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