Booty Builder V Squat

UK Mainland DeliveryWe offer free UK mainland delivery on all orders over £250.Orders under £250 are subject to a flat delivery rate of £7.99.

Most in-stock items are dispatched within 3 working days, subject to availability.Larger or specialist products may require additional handling time, if so, we’ll contact you after your order is confirmed to provide an estimated delivery date.

Remote Areas & Offshore Locations:Additional charges may apply for deliveries to:

Scottish Highlands and Islands

Northern Ireland

Isle of Man, Isle of Wight, Channel Islands, and other offshore UK territories

Please note that delivery times to these areas may take slightly longer than standard mainland deliveries.

International ShippingAt present, GymSphere delivers to UK addresses only. For international enquiries, please contact our customer support team before placing your order.

Order ConfirmationWhen you place an order, we process payment immediately at checkout. Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

Pre-OrdersWhen you purchase a pre-order item, you are reserving a soon-to-be-available product not yet in stock. Full payment is processed at the time of purchase to secure your item. Estimated delivery times are provided on the product page, and we will keep you updated throughout.

You may cancel a pre-order that has not yet been fulfilled for a full refund. If your pre-order has already been fulfilled, you can still request a return upon receipt of the item, see our Returns Policy for more details.

BackordersWhen you purchase a backorder item, you are reserving an out-of-stock product not currently in inventory. Full payment is processed at the time of purchase to secure your item for the next available shipment. Estimated delivery times are provided on the product page, and we will keep you updated throughout.

You may cancel a backorder that has not yet been fulfilled for a full refund. If your backorder has already been fulfilled, you can still request a return upon receipt of the item, see our Returns Policy for more details.

Order DeliveryIf your item is in stock and available for dispatch, your payment will be processed, and your order will usually be dispatched within 3 working days. Delivery typically occurs within 3 working days of dispatch (UK mainland).

You will receive tracking details by email within 24 hours of dispatch.

If you have not received tracking information within 5 working days of placing your order, please email contact@gymsphere.co.uk and we will be happy to assist.

If, for any reason, your order is expected to be delayed, we’ll contact you promptly to update you and discuss next steps.

DamagesPlease carefully inspect all items at the point of delivery. If any items appear damaged, we strongly recommend not accepting the delivery.

If you discover damage after accepting delivery, please email clear photographs of the affected items to contact@gymsphere.co.uk so we can raise an insurance claim on your behalf.

Lost or Delayed ItemsIn the unlikely event that an item is lost in transit, we will investigate with our courier. Once confirmed, we will either issue a full refund or send a replacement free of charge (subject to stock availability).

Contact Us To inform us of a damaged, lost or delayed order, please contact our support team:

📧 contact@gymsphere.co.uk

📞 0333 090 5975

You can also use our contact form here

Or via post at:

SC Ecommerce Ltd128 City Road, London, EC1V 2NXCompany Number: 16313019

Please include your order number and full name to help us process your request quickly.

Contact - GymSphere - Checkout

You have the legal right to cancel your order within 14 days of receiving your goods for any reason.

To start a return, please contact us at contact@gymsphere.co.uk. Once items are returned in their original condition and packaging, we’ll process your full refund within 14 days of receiving the returned goods.

Please note that this right does not apply to:

Custom-made or personalised products

Goods that have been installed or assembled

Products that cannot be returned for hygiene reasons once opened (e.g. certain wellness items)

If your return is approved, we’ll email you a return shipping label along with instructions on how and where to send your package. It is the customer’s responsibility to print and attach the label before sending the item back.

Please note that items returned without prior authorisation will not be accepted.

For standard returns that are not due to damage, fault, or error, a 15% handling and restocking fee may apply to cover inspection and repacking costs. This fee reflects the direct cost of inspection and repackaging and is not applied to faulty or damaged returns.

Be aware that for large commercial items, refusing delivery or returning items that don't fit will also incur freight charges.

All other returns are free of charge.

Damages and IssuesPlease inspect your order upon delivery and contact us immediately if any item is defective, damaged, or incorrect. Our team will review the issue promptly and work to resolve it as quickly as possible.

ExchangesThe quickest way to receive the item you want is to return the original item and, once your return is approved, place a new order for the replacement product.

RefundsOnce we’ve received and inspected your return, we’ll notify you of the outcome. If your refund is approved, it will be processed to your original payment method within 14 days. Please note that it may take additional time for your bank or card provider to complete the transaction and display the refund.

If more than 15 days have passed since your refund was approved, please contact us at contact@gymsphere.co.uk for assistance.

Contact Us To request a return and/or refund please contact our support team:

📧 contact@gymsphere.co.uk

📞 0333 090 5975

You can also use our contact form here

Or via post at:

SC Ecommerce Ltd128 City Road, London, EC1V 2NXCompany Number: 16313019

Please include your order number and full name to help us process your request quickly.

Contact - GymSphere - Checkout