BOMBER JACKET - OLIVE

Flag Nor Fail Shipping Policy

At Flag Nor Fail, we value your shopping experience and aim to ensure your order arrives safely and on time. Please review the details of our shipping policy below.

Processing and Shipping Times

We strive to ship all orders within 24 hours of being placed, with the exception of weekends, holidays, and large sale events, when processing times may be longer. Once your order leaves our facility, it is handled by our trusted shipping partners.

Shipping Carrier Responsibility

Flag Nor Fail is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. We work with reputable carriers to ensure timely and secure delivery, but the carrier assumes full responsibility once your order is in their possession.

InsureShield Shipping Protection

To give our customers added peace of mind, we offer InsureShield Shipping Protection. This coverage protects your order against theft, loss, or damage during transit. If an issue arises, our customer service team will file an InsureShield claim on your behalf. Please reach out to customerservice@flagnorfail.com for assistance.

Responsibility for Opting Out

If you choose not to purchase InsureShield Shipping Protection at checkout, you are accepting full responsibility for any loss, theft, or damage that may occur during transit. Flag Nor Fail will not be liable for orders that are not insured through InsureShield.

Contact Us

For questions about your shipment or assistance with a claim, please contact our customer service team at customerservice@flagnorfail.com. We’re always happy to help and will do our best to ensure a smooth resolution.

Thank you for shopping with Flag Nor Fail. Your trust and satisfaction mean the world to us.

Returns must be initiated within 30 of receiving your order. Items must be unused and in the original packaging. Return by mail

•Visit our returns center (for mobile, press and hold on this link to redirect to browser)

•Enter your order number and email address to start

•Follow the instructions and select the items you want to return

•Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable?

•Items must be returned within 30 days from the date of delivery

•In unused and resell-able condition, cannot be washed or worn

•In the original packaging with all the tags intact

What items are non-refundable?

•Gift cards

•Mystery Boxes

•Swimwear

•Underwear

•Socks

•Test Prints

•Any FINAL sale items within the outlet section

What are the refund options?

•Refund to the original payment method

•Refund to store credit

How do I ship back the items?For instructions on how to ship the returned products, refer to the email received after placing the return request. How soon will I get my refund?Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval. Refund processUpon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method or as store credit with 5 business days upon being received to our warehouse. Non-Returnable itemsCertain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.