Boho Alphabet Magnet – I

Shipping Methods and Carriers

Domestic U.S. shipments typically use USPS Ground Advantage, Priority Mail, or Priority Mail Express. Shipments to Canada are handled via UPS Standard or UPS Worldwide Expedited. For international shipments (excluding Canada), we use UPS Worldwide Expedited or USPS First Class International, depending on destination and cost efficiency.

Order Processing Time

Each item is custom made to order. Typical processing time is 2–3 business days before shipment.

Shipping Times

Estimated transit times by carrier and method:

•USPS Ground Advantage: 2–8 business days

•USPS Priority Mail: 2–3 business days

•USPS Priority Mail Express: 1–2 business days

•UPS Standard (Canada): 2–5 business days

•UPS Worldwide Expedited: 2–5 business days

•USPS First Class International: varies by destination

If you require delivery by a certain date, it’s your responsibility to choose the appropriate shipping method at checkout.

If a faster shipping method is needed after your order is placed (and it hasn’t shipped yet), we can issue a separate invoice for the shipping upgrade.

If the upgrade invoice isn’t paid within 24 hours and your order is ready, it may ship using the original method to avoid further delays.

Once a package is in transit, we cannot change the shipping method, cancel the order, or guarantee delivery by a specific date. If you’re unsure which shipping option to choose, please contact us before placing your order.

Shipping Costs

Shipping costs are calculated automatically at checkout based on total weight and carrier rates.

U.S. orders over $75 automatically qualify for free shipping.

Note: Free shipping applies to retail orders for personal use. Bulk or commercial orders do not qualify for free shipping and will be quoted individually.

International Shipping

Faintest Ink ships worldwide.

Customers are responsible for any applicable taxes, duties, or import fees required by their country for receiving the item.

We are not liable for customs fees under any circumstances. Products refused due to customs charges and returned to us will not be refunded.

Customers may choose to repurchase shipping to have the item resent. If no action is taken within 30 days, the returned item will be discarded.

Order Tracking

Tracking numbers are provided shortly after the order ships.

Please note:

•It may take time for tracking updates to appear once a label is created.

•USPS First Class International shipments may have limited or no tracking.

•For full tracking visibility on international orders, we recommend choosing UPS.

Shipping Restrictions

There are no specific shipping restrictions.

If a package is returned for any reason (e.g., incorrect address, unclaimed package), a new shipping label will need to be purchased before the order can be resent.

Delayed, Damaged, Lost, or Seized Items

While Faintest Ink is not typically responsible for delayed, damaged, or lost items once they have been shipped, we understand these situations are frustrating and will do our best to help resolve them.

Once an order has been handed to the carrier, tracking and delivery updates are managed by the carrier directly.

If a shipment is delayed or appears lost, please contact the carrier first for the most up-to-date information — and then notify us. We’ll assist with follow-up and, when applicable, file a claim on your behalf.

In rare cases where a package is seized or held due to label verification or carrier error, we will:

•Investigate the issue with the carrier

•Keep you informed of progress

•Provide a replacement set of magnets (as outlined in our Refund Policy — refunds are not issued in these situations)

•Use alternative carriers when necessary to avoid repeated issues

While replacements are always prioritized, some delays may be unavoidable due to carrier investigations and processing times.

Additional Information

If you have any questions about our shipping policy, please contact us at hello@faintest.ink .

For details about replacements or refunds, please refer to our Refund Policy .

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At Faintest Ink, we take great pride in the quality of our custom-made products. Due to the personalized nature of our items, we do not accept returns. However, if you experience any issues with your order, we are here to help.

By placing an order with Faintest Ink, you acknowledge and agree to this no-refund policy.

BEFORE ORDERING

To avoid any issues, please:

•Review our product descriptions carefully

•Check our photo submission guidelines

•Verify all custom text

•Confirm your shipping address

Contact us at hello@faintest.ink with any questions before placing your order

NO RETURNS

As all items are custom-made to order, we do not accept returns under any circumstances. It is the responsibility of the customer to ensure all photos are cropped, positioned, and edited correctly before completing their purchase. We cannot be held liable for errors made during the photo-upload process, including incorrect cropping, alignment, or placement of images.

QUALITY ASSURANCE

We maintain strict quality control standards and carefully review all submitted materials before production. However, it is your responsibility to:

•Submit high-quality, clear photos

•Double-check all custom text for accuracy

•Verify all order details before submitting

Ensure shipping information is correct

REPLACEMENT POLICY

If you are unhappy with your order due to a mistake made by Faintest Ink (e.g., incorrect order, manufacturing defect), we will offer a replacement set free of charge. The replacement will be shipped using the same method as the original order. For international orders, this will most likely be USPS First Class International and may not include a tracking number. If you need to expedite the replacement set, please contact us.

Before the new set is shipped, we will send you a proof of your photos for your approval. Once approved, the new set will be shipped. Any issues with the replacement set provided by Faintest Ink will be handled on a case-by-case basis.

NO REFUNDS

We do not offer refunds. If there is an issue with your order, we will provide a replacement as outlined above. This policy also applies to gift cards and any expedited service fees that may be offered.

For Custom/Wholesale Orders exceeding $1,000 USD that include a 3.5% processing fee for credit/debit card payments, this fee is non-refundable under any circumstances.

Refunds will not be issued for magnets where photos were improperly cropped, positioned, or edited by the customer before checkout. It is the customer's responsibility to ensure that all photos are uploaded and cropped correctly, with proper alignment and positioning within the provided crop guides, before completing their purchase. Due to the automated nature of our production process, we rely on the customer's approval of their photos at the time of order submission.

EXPEDITED SERVICES

When expedited services are available and you opt for such services, please note that these fees are non-refundable. While expedited processing may place your order in a separate queue for faster production, shipping methods must be selected and upgraded separately to ensure timely delivery. We advise contacting us prior to ordering with any time-sensitive requests so we can determine the best options for your needs.

NO EXCHANGES

We do not offer exchanges since all items are custom-made.

RETURNED ITEMS

Faintest Ink does not accept returns under any circumstances. However, we understand that an item may be returned automatically by the carrier. If an item is returned by the carrier, it is your responsibility to contact us to arrange for reshipping. You will have 30 days to purchase a new label to reship your order back to you if it was returned by the carrier; otherwise, it will be discarded.

DAMAGED OR DEFECTIVE ITEMS

Please refer to our Replacement Policy above.

NON-RETURNABLE ITEMS

As all our products are custom-made, there are no items eligible for return or refund.

CONTACT INFORMATION

If you have any questions about our return and refund policy, please contact us at hello@faintest.ink .

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