Blue Stripe Linen Tablecloth

Mainland UK

Standard Delivery

2 - 4 working days

£5

Next Working Day

Next working day

£9

Orders over £100

2 - 4 working days

FREE

Large Items/Furniture

Up to 10 working days

£30

Order by 1pm for Next Working Day DeliveryOrders placed on Friday by 1pm will be delivered on Monday.Orders placed after 1pm on Friday or during the weekend will be delivered Tuesday.Large Items & Furniture

These items will be delivered to your door. You will receive a text on the day of delivery and be allocated a 2hr slot and will have the option to reschedule or leave with a neighbour.

Northern Ireland

£5.95

Please allow 2-4 working days for deliveries to Northern Ireland.May incur further charges dependant on size and weight of your order but you will be contacted before despatch if this is the case.

Channel Islands

£20.00

Please allow 2-4 working days for deliveries to the Channel Islands.May incur further charges dependant on size and weight of your order but you will be contacted before despatch if this is the case.

Isle of Wight and Isles of Scilly

£12.00

Please allow 2-4 working days for deliveries to the Isle of Wight and Isles of Scilly. May incur further charges dependant on size and weight of your order but you will be contacted before despatch if this is the case.

Scottish Highlands

£18.00

Please allow 2-4 working days for deliveries to the Scottish HighlandsMay incur further charges dependant on size and weight of your order but you will be contacted before despatch if this is the case.

International Delivery

We apologise sincerely but we have currently had to cease deliveries to Europe whilst we review our service options in light of the changes Brexit has caused.

Contact - Layered Lounge - Checkout

At Layered Lounge, we hope you are delighted with your purchase. If for any reason you wish to return an item, we are pleased to offer a straightforward returns process, subject to the terms below.

Returns Period

Items may be returned within 30 days of purchase.

For pre-order items, the 30-day period begins from the date of dispatch.

To exercise your right to return, you must notify us within this period.

Condition of Returns

Returned items must be:

Unused

In perfect condition

Complete

Returned in their original packaging

We are unable to accept returns of items that have been used, assembled, washed, altered, or damaged after delivery.

Items returned without original packaging may not be eligible for a full refund.

Proof of Purchase

Please include proof of purchase (your packing slip or order confirmation is sufficient).

If proof of purchase cannot be provided, we reserve the right to offer a gift card or replacement at our discretion.

Refunds

Refunds will be issued to the original payment method.

Once your return has been received and inspected, please allow up to 5 working days for funds to appear in your account.

Original delivery charges are non-refundable unless the item is confirmed faulty.

Return costs are the responsibility of the customer unless otherwise stated.

Gifts

If returning an item received as a gift, we are pleased to issue a Layered Lounge gift card to the value of the returned item.

Refunds can only be processed to the original payment method used at the time of purchase.

Faulty or Damaged Items

In the unlikely event that your item arrives damaged or develops a fault, please contact us within 30 days of receipt at:

info@layeredlounge.com or via live chat

We will request photographic evidence to assess the issue promptly.

Where a fault is confirmed, we will offer a repair, replacement or refund in line with your statutory rights under the Consumer Rights Act 2015. Return costs for confirmed faulty items will be covered by us.

If an issue arises outside the 30-day period, please contact us and we will review the matter in accordance with your statutory rights.

We kindly ask that all care instructions provided on our product pages are followed to ensure longevity.

How to Make a Return

UK Mainland

We offer a simplified returns service via our partner DPD.

You may generate a returns label (printed or paperless) for £9 (covering up to 3 parcels).

This cost will be deducted from your refund once your return has been processed.

Parcels must weigh no more than 30kgs and be under the following size guidelines: 100cm x 70cm x 60cm

If you do not have access to a printer, Collect+ offers an in-store label printing service. Please simply click on the link below to start the returns process:

Alternatively, you may arrange your own courier and return goods to:

Layered Lounge LtdUnit 8, Anamax Industrial EstateOxford RoadGerrards CrossSL9 7BBUnited Kingdom

Please ensure your completed Returns Form is included inside your parcel.

Non-UK Mainland

Customers outside UK mainland will need to arrange returns independently, as the DPD portal is not available for these locations.

Furniture Returns

Furniture is delivered via a two-person service who will unpack your item and remove all packaging. We strongly recommend inspecting your item thoroughly before the delivery team departs.

Change of Mind

If you decide to return a furniture item:

You must notify us within 30 days of delivery

A collection service can be arranged at a flat rate of £50, which will be deducted from your refund

Items must be returned in original packaging

Any assembled items must be disassembled and securely re-wrapped prior to collection

We are unable to accept returns of furniture that has been used, marked, or damaged after delivery.

Made-to-Order & Bespoke Furniture

Selected upholstered pieces and certain furniture items are made to order specifically to your chosen specification, including fabric, finish or configuration.

Such items are considered personalised goods under the Consumer Contracts Regulations 2013.

Your Right to Cancel

Under the Consumer Contracts Regulations, bespoke or made-to-order goods are exempt from the standard 14-day cancellation period once production has commenced.

Orders may be cancelled without charge prior to production beginning. Once production has started, we may retain a proportion of the order value to recover costs incurred.

Returns After Delivery

If you wish to return a made-to-order item after delivery:

You must notify us within 14 days of receipt

The item must be unused and in as-new condition

It must be returned in original packaging

A collection charge will apply (quoted at the time of request)

As these items are produced to order and cannot be resold as new, we reserve the right to apply a restocking charge of up to 25% of the purchase price to cover manufacturing, handling and logistics costs.

Any applicable collection and restocking charges will be deducted from your refund.

Faults or Manufacturing Issues

Your statutory rights remain unaffected.

If a made-to-order item arrives damaged or develops a manufacturing fault, we will repair, replace or refund in accordance with the Consumer Rights Act 2015.

Photographic evidence may be requested to assess the issue and determine the appropriate resolution.

Contact - Layered Lounge - Checkout