Blossom Burst Table Runner

During promotional events, the delivery might take longer than usual

We make our best efforts to get your orders delivered within the timeframe.

As a result of COVID-19, postal services all over the world are experiencing unforeseen shipping volumes as well as a reduction in air freight capacity and flights, resulting in mail service disruptions and delays. Your patience is truly appreciated. We are constantly working on improving our shipping times while keeping the same prices for our customers.

Order Processing Time

Most items will be shipped within 3-5 business days but could take up to 7 business days due to the high volume of orders we receive.

Orders placed after Friday at 4 PM AEST (Sydney/Melbourne time) will be processed the following Monday.

If you place an order using PayPal e-check, your order will be shipped out after the payment clears.

Please double-check all personal and postage details (phone number, email, door number, etc.) when completing your order. We do not take responsibility for stolen or missing packages.

How long does the delivery take?

For Australian Orders

Free shipping for Australia wide for orders over $99 AUD; otherwise, a $9.95 AUD flat rate will be applied.

3 -14 business days.

We use Australia Post based on the size of the package.If you are not home for delivery, you will be left a slip to collect your parcel at your nearest post office.

For International Orders

Free shipping for the rest of the world on orders over $199 AUD; otherwise, a $19.95 AUD flat rate will be applied.

New Zealand

7-14 business days.

For New Zealand customers, the shipping information won't be available until the parcel reaches NZ local post office.

United Kingdom

10 - 21 business days.

For United Kingdom customers, the shipping information won't be available until the parcel is received by Royal Mail.

USA & Canada

10- 21 business days.

For United States customers, the tracking number will not be activated until it is received by USPS.

Rest of the World

14-28 business days.

Waiting for more than 4 weeks?

Items will be shipped from our warehouses in Melbourne, Australia or Hong Kong, China depending on availability.

If you have waited for more than 4 weeks, please send us an email at hi@delicors.com . We will endeavour to find the whereabouts of your order and will do our best to get your order to you as soon as possible!We do not take responsibility for stolen or missing packages.

Payment Methods

We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, PayPal, Afterpay and Klarna.

Handling Personal Information

We adhere to the highest industry standards in order to protect your personal information with the best security solutions.Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.

For all other issues or questions, please contact our team at

hi@delicors.com

Contact - Delicors - Checkout

This Returns Policy (Returns and refund) applies to all purchases made on our websites. You agree to comply with all Terms when accessing or using our Services, including this Returns and refund Policy.

14 Days money back guarantee!

We believe that you will love Delicors’ products. However, we understand that you may change your mind. No worries at all!

What qualifies as a ‘change of mind’?

1) You don't like it

2) You're not happy with the quailty

3) Size is not suitable

4) Colour is lighter or darker than imagined

5) Not suitable for current use or there is no use for the product any more

Simply return the items within 14 days of the date of delivery. To qualify for our 14-day money back guarantee, we need the product in unused, and unwashed condition. If all of these conditions are met, we will process your refund!

a) You can return within 14 days of your order’s delivered date.

b) We cannot accept ‘change of mind’ returns on items that has been used or washed.

For Australian Customers - We will deduct fixed amount of $9.95 from the refund total to cover the postage cost for return label.

For International Customers (outside of Australia) – you will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.

How do I return my item? - For Australian Customers

We know returning an item can be disappointing, so we have simplified the process in 4 easy steps.

1) Book a return – contact us at contact@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.

2) Pack your item – prepare the item in its original packaging, or something similar to ensure no damage during return.

3) Send your item - We will send you a prepaid shipping label for you to attach onto the return package to drop at your local Australia Post Office

4) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.

Note: We will deduct $9.95 fixed amount from the refund total to cover the postage cost for return label.

How do I return my item? - For International Customers

We know returning an item can be disappointing, so we have simplified the process in 4 easy steps.

1) Book a return – contact us at contact@delicors.com with written description of the issue, include photos and your order number. One of our friendly team members will get back to you within 2 business days.

2) Pack your item – prepare the item in its original packaging, or something similar to ensure no damage during return.

3) Send your item - Use a courier of your choice to send the product back to our warehouse in Australia. And email the tracking link to us.

4) Get Refund - Once we have received and inspected the items, the refund will be issued to the original payment method.

Note: You will cover the postage costs and arrange on your own to send the product back to our warehouse in Australia.

Manufacturing defects

We take extreme care in ensuring our goods are of the best quality before we send them out. If a product is clearly and significantly damaged when arrived, please take photos or videos showing the damage to us within one week of receiving the product. You have the right to a full refund or replacement, depending on your choice.

Faulty Items

We do not offer warranties due to the general wear and tear of our products. The best solution to any faulty product depends on the nature of the fault itself. Any faulty claims should be reported within 60 days of receiving your product. If not reported within 60 days, the product will be deemed as an acceptable quality and condition.

We will work collaboratively with you to find a solution that meets your rights. However, you will not be entitled to a remedy for:

◉ Damage arising from abnormal use or abuse.

◉ Wear and tear that is caused after you start using the product such as beloe, but not limited to:

- Fabric sways or seams pulling off

- Normal fade in colour of fabric due to washing

- Reduced shine, scratches or colour coating chipping away from cutlery due to daily use

◉ Damage resulting from a failure to take reasonable care to prevent the product from degrading the quality

◉ Damage occurring during your own handling or transportation of goods.

We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us or where we are not responsible for the damage in accordance with our return and refund policy.

Contact - Delicors - Checkout