Black Onyx Beaded Anklet

Processing Time

All pieces are handmade, so orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. During holidays like Christmas, there might be delays due to an increase in work for delivery companies. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs, including:

•Standard Shipping Europe: 5-10 business days

•Fast Shipping Europe: 4-6 business days

•USA Standard Shipping: 7-15 business days

•USA Fast Standard Shipping: 5-10 business days

•Rest of the World Standard Shipping: 10-20 business days

•Express Shipping International: 3-5 business days

Please note that these shipping times are estimates and cannot be guaranteed, as they may be affected by external factors such as weather, custom control or carrier delays.

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Every single situation will be considered on a case-to-case basis.

Returns

We want you to be completely satisfied with your purchase from our handmade jewelry online store. If you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange, subject to the following conditions:

•Item(s) must be returned in their original condition, unworn and undamaged, with all original packaging and tags attached.

•To initiate a return or exchange, please contact our customer service team with your order number and a detailed description of the issue. We will provide instructions on how to proceed with the return.

•Customers are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.

Custom or personalized items cannot be returned or exchanged unless they arrive damaged or defective.

•We do not accept returns for products made in non-standard sizes. Any item ordered outside the standard ranges below is considered custom-made and non-returnable:

Bracelets

Men: 17 cm – 19 cm (approximately 6.7" – 7.5")

Women: 15 cm – 17 cm (approximately 5.9" – 6.7")

Anklets

Men: 22 cm – 27 cm (approximately 8.7" – 10.6")

Women: 20 cm – 24 cm (approximately 7.9" – 9.4")

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us with your order number, a description of the issue, and a photo of the damaged item.

Cancellation

Orders can be canceled within 24 hours.

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