BLACK JW PLATFORM

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange unless it’s a warranty issue. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable). - Any item not in its original condition, is damaged or missing parts for reasons not due to our error. - Any item that is returned more than 30 days after delivery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received your refund, first check your bank account again. Next contact your bank or credit card company. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at customerservice@junglejimsap.com. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@junglejimsap.com and send your item to: Jungle Jim's Accessory Products Inc., 12218 Aiken Road, Suite 306, Louisville KY 40223, United States. Shipping To return your product, you should mail your product to: Jungle Jim's Accessory Products Inc., 12218 Aiken Road, Suite 306, Louisville KY 40223, United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

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