Berry & Thread 13" Serving Bowl

SHIPPING METHODS, RATES & DELIVERY TIMES*:

•We endeavor to safely pack and ship your order at our SC distribution center as soon as possible.

•We cannot ship web orders to PO boxes, military APO, DPO, and FPO destinations, Alaska, Hawaii or any locations outside of the Continental United States at this time.

•Shipping rates are based on the delivery method selected.

•Complimentary Ground Shipping on Orders $150+

FedEX Ground

FedEx Express Saver

FedEx 2Day

FedEx Standard Overnight

$15

$25

$35

$55

SHIPS WITHIN

2 Business Days

1 Business Day*

1 Business Day*

1 Business Day*

DELIVERED

1-6 Business DaysAFTER Shipping

3 Business Days AFTER shipping

2 Business Days AFTER shipping

1 Business DayAFTER shipping

* During peak holiday seasons, orders may take up to 2 business days to process before shipping.

•Shipping methods, rates and delivery times are estimates only and are based on assuming regular business operations, excluding weekends, peak promotional periods, holidays, and unexpected warehouse closures. Delivery estimates are in no way a guaranteed delivery date. Once orders are picked up by FedEx, we are not responsible for delays caused by unforeseen complications with the delivery carrier, incorrect/undeliverable shipping addresses, weather and other natural causes, or other factors outside our control.

•Your shipping acknowledgement will include a tracking number so you can confirm your package arrival date. The tracking number will populate with shipping information 24 hours after it is issued.

ORDER ADJUSTMENTS & CANCELLATIONS:

•To ensure we get your order out to you as fast as possible, once it has been submitted through Juliska.com it will be zipping through our distribution center, and we are unable to add or remove items.

INCORRECT ADDRESS, REFUSALS, RE-SHIPPING OF ORDERS:

•If a shipment is refused or unable to be delivered to the shipping address you have requested, we will charge a $15 re-shipping fee per package if you wish us to re-ship. If you wish to cancel, we will issue a credit for the products, less the shipping charge.

NO POST-PURCHASE PRICE ADJUSTMENTS:

•We are unable to credit the difference between the price you paid previously and a lower price during a current promotion.

We are happy to accept a return of your juliska.com purchase within 60 days of your purchase date with the below policies in effect. Please read carefully so your expectations are in line with our policies and there are no surprises.

Product Care, Wear & Tear Policy:

• While many of our products are made of durable materials, their special designs often make them delicate in nature as they can break or be damaged. We are not able to replace or take returns on any items that are broken, chipped or damaged due to regular wear and tear. Our products should be treated and cared for as outlined on our Product Care page.

We Accept Returns for Juliska.com Purchases Only:

• We are unable to accept returns without a proof of purchase (juliska.com order # or packing/gift slip).

• We are unable to accept returns for purchases from Juliska re-sellers (Boutiques/Bloomingdales/Neiman Marcus/etc.) Please contact the retailer directly.

Return Condition:

• Return condition must be unused with all original components and in the original packaging.

Return Shipping:

• Return costs are the responsibility of the shipper. Juliska does not pay for return shipping.

Sale Items:

• Sale Items are final sale and are not returnable.

Refund & Merchandise Credit Policy (for eligible returns):

• For returns within 30 days of purchase, a refund will be honored for the products less the shipping charges. Refunds are credited to the original form of payment.

• For returns 30-60 days from purchase, you are eligible to receive a Juliska.com merchandise credit for the product(s), less the shipping charges.

• A gift card code will be issued for any returned items received as a gift that were purchased from Juliska.com (please provide the gift giver’s name and address for verification). Gift cards cannot be redeemed for cash and cannot be replaced if lost.

• After 60 days from purchase, we are unable to accept returns.

If eligible for a return, please follow the steps below to use our online returns feature.

• Sign into online returns with your order number and shipping ZIP code

• Select eligible items to return and tell us why you're returning them

• Print out a UPS shipping label (you pay return shipping)

• Pack up your item(s)

• Drop off at any UPS store

• Track your return easily online