Beige Linen Table Runner

Our goal is to offer you the most convenient and fastest delivery options. Every day, our partners deliver orders all over the world ensuring the highest standards and satisfaction of the customers. The shipping cost which depends on the delivery country and selected shipping method will be calculated and added on the checkout page.

Destination

Estimated delivery time(after the items are processed)

Post

Standard

Courier

Economy

Courier

Express

United States

7 -10

5-7

2 – 4

Canada

-

-

3 – 4

United Kingdom

6 – 8

4-6

1 – 2

Ireland

-

4-6

1 - 2

Australia

16 – 27

4 – 6

New Zealand

16 – 27

4 – 6

Singapore

14 – 22

4 – 6

Europe (EU)

10 – 17

2 – 3

Europe (Non-EU)

13 – 22

2 – 3

Rest of the world

19 – 37

-

*This is an indicative period, however it may take longer due to unexpected events and reasons.

Processing time

All goods are sewn exclusively for you based on the individual order.The goods will be sent after 3-5 working days from the confirmation of your order. When the order has been shipped, you will receive an email about the shipment status and order tracking information. What is processing time? This is a period of time that is calculated from the submission of the order to the actual shipment. Upon receipt of your order we immediately start the preparation of your order ensuring the highest quality. The order is prepared exclusively for you starting with individual material cutting, sewing, packaging and shipping.The order preparation depends on the complexity of the product or size of the order. However, it should not exceed the processing time indicated above. In case of any unexpected events or delays beyond our control, you will be informed in advance. Cancellations

You can cancel the order within 12 hours, if the order has not been sent yet. Unfortunately, the cancellation is not possible if the order is already sent. To cancel the order, please contact us through our contact form, please do not forget to add the order number.

Import Tax & Duties

All our goods are shipped from the European Union (Lithuania).

United Kingdom (UK) and United States (US) Customers:We cover all duties, taxes, and customs fees for orders shipped to the UK and US. This means your order will be delivered without any additional charges or customs fees.

European Union (EU) Customers:No additional duties or taxes will be applied.

Other countries:Duties and taxes are the responsibility of the customer. If your order is subject to customs fees, these will be collected at the time of delivery. If you are unsure about potential taxes or duties, we recommend contacting your local customs authorities for more information before placing your order.

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at family@linennotes.com. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at family@linennotes.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as towels & bath mats). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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