Beginner Makeup Brush Set with Mirror & Eye Tools

This policy applies to all domestic (USA) orders. By ordering from this store, you accept the policies contained herein.

Shipping Methods for the United States

•Standard shipping: 5-6 business days delivery time

•Expedited options available at checkout

A. SHIPPING COST: FREE Standard Shipping on all orders

All prices are listed in USD dollars. We do not charge any membership fees.

B. TRANSIT, HANDLING & ORDER CUT-OFF TIME:

•Order Processing: 2-3 business days (Monday to Friday)

•Transit Time: 2-3 business days for domestic shipments (Monday to Friday)

•Order Cut-off Time: 5:00 PM Eastern Standard Time (EST)

•Orders placed after the cut-off time will be processed the next business day

C. DELIVERY CARRIERS: We use UPS, USPS, and FedEx to deliver your products safely and efficiently.

D. CHANGE OF DELIVERY ADDRESS: We cannot change the delivery address once your order is in transit. If you need to modify the delivery address, please contact us within 24 hours of placing your order at support@mlnshops.com or call us at +1-469-884-9466 .

E. ORDER CANCELLATIONS: If you change your mind before your order has been dispatched, we can accept cancellations at any time before shipment. Once an order has been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT: If you receive a damaged parcel, please refuse delivery from the courier if possible and contact our customer service team immediately. If the parcel was delivered without you being present, please contact customer service within 48 hours with photos of the damage for next steps.

G. TRACKING INFORMATION: Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.

H. INTERNATIONAL SHIPPING: Currently, we primarily serve domestic US customers. For international shipping inquiries, please contact our customer service team.

CUSTOMER SERVICE

•Email: support@mlnshops.com

•Phone: +1-469-884-9466

•Physical Address: 14736 Dallas Pkwy, Dallas, TX 75254, United States

•Business Hours: Monday - Friday, 9:00 AM - 5:00 PM CST

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30-Day Free Returns

We have a 30-day return policy. You have 30 days from the date you receive your item to request a return. All returns are free — we provide a prepaid return shipping label at no cost to you.

Eligibility: Your item must be in the same condition as received — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

How to start a return: Contact us at support@mlnshops.com. Once your return is accepted, we'll send you a prepaid return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Damages and issues: Inspect your order upon receipt and contact us within 48 hours if the item is defective, damaged, or incorrect so we can make it right.

Non-returnable items: Perishable goods, custom/personalized products, personal care/beauty products, hazardous materials, sale items, and gift cards cannot be returned.

Exchanges: Return your item, and once accepted, make a separate purchase for the new item.

EU customers: You have the right to cancel or return your order within 14 days for any reason.

Refunds: Once your return is received and inspected, we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days.

Order cancellations: We accept cancellations before the order ships for a full refund.

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