Bed Sheets

Store: Mattress and Furniture Near Me, 5 Dunlop Village, Colonial Heights, Virginia 23834

Phone: (804) 571 2008

Shipping Coverage

•Free standard shipping is available on eligible products within the contiguous United States and Washington, DC.

•All WinkBeds mattresses, including The WinkBed, WinkBeds Blue Collection B1, and WinkBeds Blue Collection B2, receive free standard shipping to all fifty states.

•For other products that are eligible for nationwide shipping, Alaska and Hawaii shipping costs $199.

•Some furniture and other products are available only for local delivery or store pickup.

•We do not ship to post office boxes.

Local Delivery

Mattress Delivery: $50 within 20 miles of our store.

Furniture Delivery: $149 for doorstep delivery.

White Glove Delivery: $199, which includes setup and haul-away of packaging and trash.

Local Delivery Timelines

In-stock items: Delivered within 1-3 business days.

Special order items: Delivery is estimated at 4-6 weeks, depending on manufacturer lead times.

Jackson Catnapper furniture: Made to order and typically takes 4-6 weeks for delivery.

Nationwide Shipping

•Mattresses and other eligible products may ship by parcel carrier or another shipping service selected at checkout.

•Shipping and delivery options are confirmed during checkout based on the items in your cart and the delivery address.

•Free standard shipping applies only to eligible products and eligible destinations described above.

•Pickup-only or local-delivery-only products are not available for nationwide shipping.

Order Pickup

Order pickup is available at Mattress and Furniture Near Me, 5 Dunlop Village, Colonial Heights, Virginia 23834. We will contact you when your order is ready for pickup.

Tracking

When tracking is available for your order, tracking information will be provided after the order ships. Some local delivery and pickup orders may not receive a parcel tracking number.

Damaged Products

Please inspect your order when it arrives. If an item appears damaged, contact Mattress and Furniture Near Me as soon as possible at (804) 571 2008 so we can help review the issue and next steps.

Missed Deliveries

If you miss a scheduled local delivery appointment, contact us at (804) 571 2008 to reschedule. Additional delivery charges may apply depending on the order and delivery circumstances.

Contact - Mattress and Furniture Near Me - Checkout

At Mattress and Furniture Near Me, we aim to ensure your complete satisfaction with your purchase. Please review our return policy to understand what is eligible for return or exchange.

Furniture and BeddingAll furniture and bedding sales are final and cannot be returned or exchanged. We encourage customers to carefully inspect all items at the time of purchase or delivery to ensure they meet expectations. Any concerns about defects or damages should be addressed immediately upon receipt.

MattressesMattresses may be eligible for return in exchange for store credit, depending on the individual manufacturer's comfort guarantee. Each manufacturer has unique guidelines and timeframes for returns under these guarantees. We strongly recommend that customers review the specific terms of the comfort guarantee at the time of purchase. Mattress returns for store credit will only be honored if all conditions set by the manufacturer are met.

Please note:

Usage and Condition: Mattresses must be in good condition, free from stains, odors, or damage. The comfort guarantee is void if the mattress is soiled, damaged, or altered.

Manufacturer’s Policy: Store credit will be issued only if the manufacturer’s conditions are fulfilled. Customers are responsible for adhering to the guidelines and timelines set by the manufacturer.

Restocking and Handling Fees: If applicable, any restocking or handling fees stipulated by the manufacturer or store will be deducted from the store credit.

Additional Notes

Refunds: Cash refunds are not available. Only store credit is issued on approved returns, per manufacturer guidelines.

Inspection Upon Receipt: Customers are encouraged to inspect all items thoroughly upon receipt. We cannot accept responsibility for issues not reported within 24 hours of delivery or pickup.

We value your understanding and are happy to assist with any questions about these policies before purchase. Thank you for choosing Mattress and Furniture Near Me.

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