Beachy Sea Star & Turtle Anklet

At Boho Peak, we’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are usually processed within 1–3 business days after your order is placed.

During busy periods, sales, holidays, or high-volume launches, processing times may be slightly longer.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery timeframes are:

United States: 7–15 business daysAustralia: 7–15 business daysUnited Kingdom: 7–15 business daysCanada: 7–20 business daysRest of World: 10–25 business days

Please note that these are estimated delivery times and delays may occur due to customs, carrier delays, weather, peak periods, or other factors outside of our control.

Shipping Rates

Shipping rates are calculated and shown at checkout before you complete your order.

From time to time, we may also offer free shipping promotions or free shipping above a certain order value.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking details.

Please allow a few days for tracking information to update after your order has been dispatched.

Customs, Duties & Taxes

For international orders, customs fees, duties, taxes, or import charges may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated at checkout.

Incorrect Shipping Details

Please make sure your shipping address is correct before placing your order.

Boho Peak is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible.

Lost or Delayed Packages

If your package is delayed, please check your tracking details first, as carriers may experience delays from time to time.

If your order appears to be lost or has not arrived within the expected timeframe, please contact our support team and we’ll do our best to help.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Hello@bohopeak.com

Contact - Boho Peak - Checkout

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: * Gift cards * Downloadable software products * Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Hello@bohopeak.com.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hello@bohopeak.com and send your item to: P.O Box 7032, Melbourne, ACT, 3199, Australia.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, you should mail your product to: P.O Box 7032, Melbourne, ACT, 3199, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact - Boho Peak - Checkout