bathroom bundle

Every order is sent via our 2 day delivery service. If you place an order before 12 noon on a Monday, it will be despatched the same day for delivery by Wednesday. If you place an order after 12 noon on a Friday it will be prepared and sent on Monday for delivery by Wednesday. Please note the majority of our orders should actually be delivered NEXT DAY but there is a chance your order will be delivered on the second day which is why we market a 2 day service. Deliveries are made Monday – Saturday between 8am and 8pm.

There is no need to stay at home all day waiting for your delivery! If you provide your Email address, our courier will Alert you on the morning of the delivery advising your delivery slot; for example between 2pm to 4pm.

You will also receive a tracking number once your order has been despatched to enable you to track your delivery

We are happy to refund or exchange any product returned within 30 days of purchase, as long as it is returned in its original state, unused and in original packaging.

We will replace any product that is faulty or misdescribed. Proof of purchase is required.

Simply click here to fill in our returns form and our customer service team will be in touch to arrange the rest. The service is free for subscribers, or £5 if you are not a subscriber.

If a product is inappropriately or unreasonably handled, and as a result damaged, we reserve the right to deduct a reasonable value from the refund amount.

Please note, any postage incurred by returning the item/s to us will not be refunded. All returned goods must be accompanied by your order number.