Basic Shirt 5-Pack

GYMREAPERS SHIPPING POLICY

Canceling an Order

We do our best to get all orders shipped within 24-48 hours. If you need to change or cancel your order, please follow these steps:

• Chat or email our support team right away• Put CANCEL ORDER in the subject line• Include your order number and request

Note: we cannot guarantee order cancellations/changes. We will do our best to accommodate your request if it is received within the stated time frame before shipping.

Shipping to a Military Address (APO, FPO & DPO)

We ship to all valid APO, FPO, or DPO military addresses. When placing your order, please make sure to select the United States as the country you’re shipping to , not the country associated with your deployment location.

Due to heightened security, limited tracking information is available on military orders, and we are unable to track orders after they leave the United States. Most military packages are delivered within 3-8 business days. However, depending on location and other external factors, including military inspection, some orders may experience additional delays.

When shipping to an APO, FPO, or DPO address, use the following format when completing your shipping address:

John DoeAddress Line 1Address Line 2 (if applicable)APO, AP 12345-1234 (zip code)USA

Note: The 4-digit ZIP code extension is required for all military addresses. Please make sure to enter this extension when placing your order. There is no need to enter the actual city, state, or country where you are located. Enter APO, DPO, or FPO for the city and AA, AP, or AE for the state.

Qualify for Free Shipping

Free shipping applies to orders that amount to $75 or more (excludes Alaska, Hawaii, Puerto Rico, and US Virgin Islands). Free shipping is available on all kettlebells (any weight/size) within the U.S. mainland (excludes Alaska, Hawaii, Puerto Rico, and US Virgin Islands).

Discount code exemptions

We set our price points as competitive as possible but will offer coupon codes from time to time on most items. Items that are eligible for discounts and coupon codes include apparel (tees, tanks, shorts, etc.), lifting gear (lifting belts, lifting wraps, lifting straps, etc), and most training gear (jump rope, bands, sandbags.). Items that are not eligible for discount include heavy items such as Kettlebells, Dumbbells, Benches, Squat Racks, and Barbells.

Order Delivery Timeframe

Most domestic orders arrive within 2-5 business days after it's shipped. Generally, it will take up to 1-3 business days to process your order. Although a rare situation, please be aware that receiving an “order confirmation” via email does NOT guarantee all items will be in stock. There may be instances where order processing and delivery can take up to 4 weeks. We will do our best to notify you if this rare instance occurs.

Once your order is shipped, you will receive tracking information that will enable you to track your package step by step to the point of delivery. If there is no one present to accept your package, most carriers will leave it at the address (your home, office, etc.). Gymreapers is not responsible for any package once it's delivered to the address provided to us.

Note: Orders placed on Saturday, Sunday, or a holiday, will be processed the next business day. We do not ship on weekends or holidays.

While we will do everything possible to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, or other carrier-related issues.

Troubleshooting a Tracking Number

Once your order confirmation has been received, it will take approximately 1-3 business days for your order to be processed and shipped out. Once the order has been shipped you will receive an email with tracking information.

The tracking information can take 24-48 hours to update and accurately reflect the whereabouts of your package. If you have further issues or questions about tracking, please contact the carrier service via the link provided in your tracking email.

INTERNATIONAL SHIPPING

Order Delivery Timeframe

Most International orders arrive between 7-14 business days. Due to customs clearance (which differs in each country of import), some orders may take up to 4 weeks. As with domestic shipments, we do not ship on Saturdays, Sundays, or holidays.

There may be instances where order processing and delivery can take up to 4 weeks. We will do our best to notify you if this rare instance occurs.

Once the package is shipped and tracking information is emailed to you, you will be able to track your package up until it reaches customs.

Upon delivery, if there is no one present to sign for your package, it will still be left at your delivery address. Gymreapers is not responsible for any package once it is delivered to the address provided to us. International orders are shipped with duties and taxes due upon delivery via our Standard Service.

Order Duties and Taxes (VAT)

International orders are subject to import duties or charges implemented by the country’s governing laws.

Following the laws governing the members of the European Union (EU), orders shipped to countries within the EU are subject to charge import taxes and customs duties, and in some countries value-added tax (referred to as VAT). These rates are charged by your country's customs office in compliance with the local legislation. The fees are not assed or controlled by Gymreapers.

We provide transparent information about the duties and taxes when you select your shipping method at checkout on our website.

Note: Packages returned or rejected by customs can sometimes take a very long time to reach our warehouse, and in extreme circumstances can take anywhere from six months to a year.

EU Regulation on VAT

Following the laws governing the members of the European Union (EU), orders shipped to countries within the EU are subject to charge import taxes and customs duties, and in some countries value-added tax (referred to as VAT). These rates are charged in compliance with the local legislation of each EU member state.

We provide transparent information about the duties and tax policy when you visit our website from the EU. For compliance, we will pre-pay the required taxes and duties and include them in the shipping rate at the time of purchase. The paid duties and taxes are also displayed on the shipping label to avoid delays at customs. For additional information please reference our duties and taxes help article.

UPDATED: NOVEMBER 19, 2024

We accept returns and exchanges within 30 days (from the original purchase date) for issues such as:

•Incorrect size (either too big or too small)

•General dissatisfaction (don’t like it/thought it was something else)

We cannot accept items that have been worn, washed, or have visible signs of use. If you think you'll need to make a return, please save the original item packaging and ensure you don't wash or use the merchandise.

Shaker bottles, water bottles, limited collections (i.e. graphic tees), and socks are not eligible for exchanges or returns. Singlets can be exchanged for a different size only. No returns accepted. Final sale items (specified on the product page) cannot be returned or exchanged.

We inspect all returns by hand. If your return meets any of the reasons below, we have no choice but to reject the return. The item will be shipped back to you and you will be notified of the decision.

•Products cannot be covered in hair, debris, or dirt (items will not be accepted).

•Products must be unworn and unwashed with all tags still attached.

•Items that are discontinued or no longer available are non-returnable or refundable.

•Items that were purchased on clearance are non-returnable or refundable.

•Items that have been reserved (on preorder) or require heavy item shipping are non-returnable or refundable

Canceling an Order

We do our best to process all orders in 1-3 business days. If you need to change or cancel your order, please follow these steps:

•Chat or email our support team right away

•Put CHANGE/CANCEL ORDER in the subject line

•Include your order number and request

We cannot guarantee order changes/cancellations. We will do our best to accommodate your request if it is received within the stated time frame before shipping.

Starting a Return or Exchange

If you are not satisfied with your purchase, you can return it or exchange it for a replacement or refund within 30 days of receipt. We will refund the price paid for the items, minus shipping charges.

•Visit the returns portal to start the process.

•Provide your order number and your zip code to start the lookup.

•You can also start with your email by clicking the "start with email" link.

•Select what item(s) you'd like to return or exchange.

•Choose the best reason for the return/exchange.

•Complete the prompt on how you'd like to receive a refund.

•Lastly, hit the submit button to send and complete your return.

You will receive a confirmation email with the return details once your request has been submitted. Please check your inbox and spam folder. Please contact our support team for assistance if you ordered a strength kit, sleeve bundle, or any of our clothing sets.

Please keep any proof of postage until you have been refunded correctly, in case you need this at a later date. You must have proof of purchase for all returns and exchanges. Returns and exchanges will not be accepted if there is no proof of purchase.

In the unlikely event you have received a faulty item, check out our warranty page . Please don't return any damaged goods unless you're asked by a member of our support team. If you do, it will delay us in resolving your issue.

Refund and Credits Timeframe

Once your return is received and inspected, we will send you an email to confirm possession of your returned item. Please allow 3-5 business days for returns processing after your package is received at our location. We will also notify you of the approval or rejection of your refund.

•We offer refunds/credits back to the original payment method or as store credit.

•For purchases made by part-card or part-gift card, the refund will be applied to the gift card first.

•Please note, that we refund the total amount of your items, minus shipping charges.

If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. You will see the credit in your account within 3-5 business days. Please note, we refund the total amount of your items, minus shipping charges.

Combining Orders for Returns

Unfortunately, orders placed separately cannot be returned as one. Combining orders will slow down the refund process. If you are returning items, you will be responsible for paying all shipping costs related to the exchange of your product. Shipping costs are non-refundable.

Items Under Warranty

Please be aware that a warranty could be voided for any item in our store which has been damaged (negligence, normal or improper use), altered, poorly maintained, stored, or handled by the user. All specific issues regarding a Gymreapers product that doesn't meet customer satisfaction will be reviewed on a case-by-case basis.

Warranty does not cover any product that is damaged or delivered defective, due to:

•A result of an accident, misuse, or abuse

•Modification of the product

•By normal wear and tear

•Assembly using incorrect tools

Due to shipping costs and returns, all kettlebell sales are final and are not covered for any damages or defects. We inspect our inventory for quality and consistency by hand so there is minimal chance of noticeable issues with our kettlebells. Apparel (shirts, tanks, shorts) is not covered under warranty. For sizing issues or exchanges, visit our returns center.

NOTE: Normal wear and tear (small abrasions or minor color fade) are the inevitable signs of age that products show with years of use. This is not covered under warranty. Returns are not accepted for similar situations or reasons.

Defective Items

In the rare circumstance that you receive an item with a manufacturer's defect, we apologize and are happy to fix the mistake. We do quality checks and inventory reviews to avoid these situations. If you have received a faulty item, please check our warranty section for coverage. We will work to resolve any issues for you as soon as possible. Please send us the following info:

Your o rder n umber

Item n ame

•Photos that show:

•The fault as clearly as possible

•Full-length photo of the item

•The logo and label

Hold off on sending your faulty item back to us until you've been in touch. If you have any questions, send a message to our customer support team. UPDATED: September 2025