Bambu Lab P2S 3D Printer

Made to Order

Most of our items are made to order, so please allow up to 5 working days for dispatch. We aim to get things out sooner where we can.

If you need something by a specific date, just get in touch before placing your order and we’ll do our best to help.

Delivery

All orders are sent via Royal Mail Tracked services. The shipping cost depends on the size of your item and will be calculated and shown at checkout.

FREE SHIPPING on orders over £20

You’ll get a tracking number as soon as your parcel’s on the way.

Collection

Want to skip the postage? You can collect your order for free from:

📍 Abebeeg, NP13 2LN🛍️ Or at any of our market stalls

Packaging

We aim to use minimal, recyclable packaging wherever possible .

Delays & Missing Parcels

Once your order leaves us, it’s in the hands of Royal Mail. If your parcel hasn’t arrived within 7 working days, get in touch and we’ll help sort it.

Contact - GRP 3D - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note: Due to the nature of 3D printing, some small imperfections or layer lines may be visible, that’s totally normal and part of what makes each piece unique! To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@grp3d.co.uk . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@grp3d.co.uk .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Custom products (such as special orders or personalised items) cannot be returned. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@grp3d.co.uk.

Contact - GRP 3D - Checkout