Back Stretcher Pillow

Shipping At  RELIVA , we are committed to delivering comfort with transparency and reliability. Below you’ll find all the information about how our shipping process works for customers in the United Kingdom and the United States . Shipping Destinations We currently ship to: United Kingdom United States Europe Orders placed outside these regions may not be fulfilled at this time. Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Please note: Orders are not processed or shipped on weekends or public holidays. During periods of high demand, processing times may be slightly extended. Estimated Shipping Time After processing, estimated delivery times are: Europe 6 – 12 business days United Kingdom 5–10 business days United States 5–10 business days Delivery times are estimates and may vary due to customs clearance, carrier delays, or external factors beyond our control. Shipping Costs Orders shipped to the United Kingdom qualify for free standard shipping — no minimum order required. For international orders outside the UK, shipping costs are calculated at checkout based on your destination and order size. The exact amount will be displayed before you complete your purchase. Any applicable shipping fees will be clearly displayed before completing your order. Tracking Information Once your order has been shipped, you will receive a tr…

Refund policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@relivalife.com . Our support team will provide the correct return address depending on your order location. Please do not send items back without contacting us first, as returns sent without authorization will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@relivalife.com . Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials,…