Back Posture Corrector Band

Processing Time

Thank you for shopping with us! We want to make sure your experience is smooth from checkout to delivery. All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

• United States: 8.5 days average delivery (set 7-15 days for customer expectations)

• Canada & Europe: 10-20 days (Canada averages 11.1 days, most European countries 9-12 days)

• Rest of World: 14-25 days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order (Shipping is free on every order — no minimum required). We occasionally offer free shipping promotions — keep an eye on our store for updates.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.

Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at support@avenzahub.com and we will investigate the issue with the carrier.

Contact Us For any shipping-related questions, reach out to us at: support@avenzahub.com

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Please contact us at support@avenzahub.com before returning any item and we will provide full return instructions. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@avenzahub.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@avenzahub.com

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