Baby Head Protector Backpack – Unicon Design

At Little Guard, we want your baby products to reach you safely and on time. Please read our shipping policy carefully.

1. Delivery Area

We currently ship only within the UK.

We do not deliver outside the UK at this time.

2. Shipping Carriers & Charges

We use reliable carriers to ensure your order arrives safely:

Evri

Royal Mail

DPD UK

Shipping Charge: £3.99 per order, flat rate.

3. Processing Time

Orders are usually processed within 1–2 business days.

Weekends and public holidays may affect processing times.

4. Delivery Time

Standard delivery: 3–5 business days after dispatch.

Delivery times are estimates and cannot be guaranteed.

Once your order leaves our warehouse, risk passes to you.

5. Order Tracking

Once dispatched, you will receive a tracking number by email.

Track your order with the carrier for real-time updates.

6. Multiple Items or Large Orders

Orders with multiple items may be shipped in separate parcels.

Delivery charges are per order, not per item.

7. Delays & Exceptions

We are not responsible for delays caused by:

Carrier issues

Severe weather

Public holidays

Customs inspections (if applicable)

If your order is delayed for more than 7 business days past the expected delivery, please contact us at support@littleguard.co.uk or +44 7865 741837.

8. Damaged or Lost Packages

Inspect your order on arrival.

If damaged or lost, contact us immediately so we can resolve the issue.

🔗 Connect With Us

For any shipping questions, please reach out::

Email us: support@littleguard.co.uk

Call or WhatsApp: +44 7865 741837

We’re committed to providing friendly, reliable support for all your Little Guard needs.

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At Little Guard, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to make it right.

Key Points

📦 Delivery: We currently ship only within the UK.

📞 Contact: For any questions, reach us at +44 7865 741837 or support@littleguard.co.uk .

Returns

You have 30 days from the date you receive your order to request a return.

To qualify, items must be:

Unworn, unused, and in the same condition as received

In original packaging with all tags attached

Accompanied by proof of purchase (receipt/order confirmation)

To start a return, email support@littleguard.co.uk . We’ll provide the return address and instructions. Items sent back without prior approval will not be accepted.

Damaged, Faulty, or Wrong Items

Please inspect your order upon arrival.

If an item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Items Not Eligible for Return

Some products cannot be returned, including:

Perishable goods (e.g., food, flowers, plants)

Custom or personalised items

Personal care products (e.g., beauty & hygiene items)

Hazardous materials, flammable liquids, or gases

Sale items and gift cards

If unsure, contact us before purchasing.

Exchanges

To get a different size or product, return the original item first, then place a new order once your return is approved.

Refunds

Once we receive and inspect your return, we’ll notify you if the refund is approved.

Approved refunds will be processed to your original payment method within 10 business days.

Banks or card providers may take additional time to post the refund.

If more than 15 business days have passed since approval and you haven’t received your refund, contact us at +44 7865 741837 or support@littleguard.co.uk .

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