AXIO 4 TRAINING PACK

INTERNATIONAL SHIPPING

CUSTOMS

Please note that any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery.

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Returns Our exchange/return policy is 30 days from the date of delivery. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it.

To start your return please go to your account page https://shopify.com/891027511/account

If you have any problems with starting the return process please email us at info@axiotraining.com to receive authorization.

There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@axiotraining.com.

Exchanges (if applicable) We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@axiotraining.com. If you want to exchange for a different product, email us at info@axiotraining.com. You will be charged/credited any difference in price for the exchanged unit and charged for shipping of the new unit as well as the exchanged unit.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping To return your product, please email us to let us know. We can either send you a prepaid return label that will be deducted from your refund or you can mail it back yourself to: PO Box 982014 Park City Utah US 84098

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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