Aurora Projector

Shipping Order Processing All orders are processed and shipped within 24 working hours, Monday–Friday. During holidays or unforeseen events, processing may take slightly longer. Delivery Times — Aurora Projectors & Protective Cases Our projectors and protective cases ship from our US warehouses for faster, more reliable delivery. United States: 2–5 business days Canada: 3–7 business days United Kingdom: 3–7 business days Australia: 5–10 business days Europe: 5–10 business days Rest of World: 7–15 business days Delivery Times — All Other Products These items ship from different fulfillment locations and will arrive with separate tracking numbers. United States: 5–10 business days Canada: 5–10 business days United Kingdom: 5–10 business days Australia: 5–10 business days Europe: 5–10 business days Rest of World: 7–15 business days Low Stock Items Occasionally, when certain items are low in stock, they may ship from an alternative warehouse. In this case delivery will be 5–10 business days. Your tracking number will confirm which warehouse your order was shipped from. Delivery times may vary slightly during peak periods such as holidays or promotional events. Tracking Once your order ships you'll receive a tracking number by email. Customs & Duties All customs fees and import duties are covered by us before shipment. You won't be charged anything extra upon delivery, regardless of…

Refund policy At Aurora, we are committed to ensuring our customers are 100% satisfied with their purchases. If you are not satisfied with your order for any reason, we are here to help. Please review the return process and policies outlined below. Common Return Reasons and Solutions 1. Arrived Late — If your order arrives later than the promised delivery time, you are eligible for a refund of your shipping charge as compensation. 2. Defective/Manufacturing Defects/Quality Issues — If the product is defective or has quality issues, we will send you a replacement free of charge. 3. Doesn't Suit Me (Wrong Model/Color Ordered) — You may return or exchange the product, but you are responsible for the return shipping fee. 4. Changed Opinion (Item No Longer Desired) — You may return or exchange the product, but you are responsible for the return shipping fee. 5. Wrong Item Received (Wrong/Missing Item from the Package) — You may return the incorrect item, and we will cover the return shipping fee, or we will send you a replacement free of charge. 6. Parcel Damaged on Arrival — If your package arrives damaged, we will send you a replacement free of charge. 7. Incorrect Shipping Information Provided — Please double-check your shipping information when placing orders. If you need to update your shipping details, contact us immediately to assist with corrections. 8. Other (Please Specify…