Aspen Rustic Log Storage Cabinet in Log Front

At Rustic Living, we take pride in our craftsmanship and the personalized care that goes into each piece of furniture we create. Our dedicated craftsmen personally determine the best method of delivery for your order, ensuring that your furniture is handled with the utmost care and delivered safely to your home.

Curbside Delivery

Your furniture will be shipped on a pallet using a LTL carrier. Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or brought into home.

Local Curbside Delivery

Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway or into a garage . This service does not include set up or assembly of items or brought into home.

• Your item(s) will be delivered by 1 employee from Rustic Living.

• The retail staff will call you to set up a delivery date and time to ensure you will be able to accept delivery.

• Deliveries are made betwe en the hours of 8:00 AM and 3:00 PM Monday through Friday and will be scheduled as a 2 -hour window.

• Your item will be delivered and will be taken off the truck by the delivery driver.

• Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or pa ckaging on the delivery receipt.

White Glove Delivery

Rustic Living Employees will unload and place your items in the room of your choice. White-glove service generally includes unpacking, transporting your order up or down a maximum of two flights of stairs. Extraordinary delivery conditions may require an additional fee.

• The retail staff will call you to set up a delivery date and time.

• Deliveries are made be tween the hours of 8:00 AM and 3 :00 PM Monday through Fri day and will be scheduled as a 2 -hour window.

• Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or pa ckaging on the delivery receipt.

Contact - Rustic Living - Checkout

We strive to do everything right the first time and hope that you love your purchase.

Refund Policy

Prior to Manufacturing Being Started

A 5% fee will be charged on the total invoice amount to cover cost associated with labor and merchant fees after 10 business days.

Manufacturing Being Started

A 15% restocking fee will be charged.

Return Policy

Items may be returned within 14 business days of receipt of goods. Items must arrive back to Rustic Living in the same condition as when they left us. The original packaging material will greatly assist in this endeavor.

Rustic Living does not provide reimbursement for packaging needed to return an item. Clients are responsible for determining when it is appropriate to dispose of the packaging.

A 25% return fee is charged for any order that is returned, other than orders that have a manufacturing defect, significant shipping damage, or the wrong item was shipped.Shipping charges are non-refundable and customer will be responsible for covering return shipping cost. Cost of return shipping is deducted from refund amount.

Rustic Living uses real wood for all its furniture. Many pieces are constructed with real logs and solid slabs of wood. We prefer and seek out wood with cracks, twists and color.This is the inherent character of wood and is not considered a defect. Natural wood will have knots and cracking.

Contact - Rustic Living - Checkout