Ariya 180 CM Dining Table Brown

DELIVERIES OVER £349

•Free Of Cost

•£49.00 Delivery

•£79.00 Delivery

•Call To Check the Cost

DELIVERIES UNDER £349

LARGE ITEMS

Beds, Laminate Flooring, Headboards, Mattresses

•£29.99

•£39.99

•£49.99

Call Us On 01282 614 323

SMALLER ITEMS

Beds, Laminate Flooring, Headboards, Mattresses

FREE

•£12.50

•£19.99

Call Us On 01282 614 323

DELIVERY TERMS

LARGE ITEMS

Large items are transported directly to your home by our two-man delivery team, in which case the furniture is carried into your Room of choice by trained delivery staff. For some larger and/or heavier items, and for some products that are not dispatched from our central warehouse we may only offer Curbside delivery on a pallet.

SMALLER ITEMS

Smaller items may be delivered by a parcel service. For multiple purchases under the value of £349, you will only be charged once at the highest valued delivery. For multiple purchases, all items are generally delivered together but on occasions, where it is necessary, we will make more than one delivery which is solely dependent on the supplier/manufacturer and stock availability.

KEEPING ASSEMBLY COSTS TO A MINIMUM

DELIVERED WITH CARE

We recognize that furniture assembly can be a complex and stressful undertaking. That's why we provide professional assembly services at an additional cost, which is separate from our delivery charges. You can relax and leave the assembly to our friendly home delivery specialists.

•Deliver your new furniture to the room of your choice

•Unpack, assemble, and position your furniture where you want it

•Remove and recycle any leftover packaging

As some of our furniture items do not have an assembly service offered, you can still call 01282 614323, chat, or e-mail us before placing an order and we can advise on assembly costs where possible. We will try and keep the assembly costs to a minimum but will depend on your location and items.

ASSEMBLY INSTRUCTIONS

PROVIDER CLEARANCE SPACE

Please make as much space as possible in the room before the arrival of our team. Some of the furniture & wardrobes need to be built flat on the floor, but as standard minimum clearance needed for furniture & wardrobe height: +15cm, wardrobe width, +30cm, wardrobe depth, +100cm. In some cases, wardrobes need less clearance, but please contact us beforehand with the furniture or wardrobe name.

PREPARE THE ROOM

If the room is not ready, our team has the right to refuse installation and reschedule for the next convenient date and a secondary visit will be charged depending on the delivery area& order size.

USE CORRECT MEASUREMENTS

If a wardrobe does not fit into the room due to the customer’s measuring error, and we have not attended the property, it will be classed as a return. This will incur charges which will be deducted from the refund if cancellation occurs. For made to measure items look under our returns & cancellations policy

ESTIMATED DELIVERY TIME

We aim to deliver stock items within 1-7 working days, however, it might take up to 14 working days depending on your location and may take another few days if you have chosen assembly. Delivery times will vary according to the product being in stock and up to 12 weeks depending on the manufacturers lead time and how busy they are.

Contact - Evoke Home (Nelson) Ltd - Checkout

RETURNS, REFUNDS, AND YOUR RIGHT TO CANCEL

•We fully comply with distance selling regulations and strive to be fair, treating our customers how we would like to be treated ourselves.

•Under the UK Distance Selling Law, it is a customer's statutory right to be able to cancel/return any order made online.

Any damages or discrepancies must be reported to us in writing within 48 Hours of delivery to you. A phone call is not acceptable. In the event that you wish to cancel your order, please inform us as soon as possible by emailing sales@evokehome.co.uk

•You enjoy the right of having fourteen (14) working days in which to return an item for any reason. The product that you wish to return must be returned in the same condition as supplied and must also be unused and in its original/appropriate packaging.

•If you wish to return an item, the charges for arranging a collection for your item(s) will depend on the courier usually but will usually equate to the delivery cost. This applies if you decide the item is not fit for your purpose or if you change your mind and decide not to keep the item(s).

•If you wish to return an item because of it being (a) damaged, (b) wrong, (c) defective, or (d) incomplete, there will be NO charge for collection. But in all cases, you need to keep the original packaging. Without the original packaging, we will not accept returns even if there is any defect.

•If we have provided you with the assembly service our fitters will take away the packaging, If you are unsure about the product or are not happy with the product and there is a chance that you will return the item, we advise you to keep the packaging. If you do not have the packaging and want to return the item we may gonna charge you up to 50% of the order value.

Please Note:(a) Mattress covers, m attresses and pillows are not covered under this policy, for hygiene reasons. If a mattress is faulty or damaged, we will only be able to replace or repair it.(b) Made to order f urniture is not covered under this policy, unless the item provided is substandard or has been unintentionally damaged by us during transit. Goods that have been made to order, made to your specification or finished in your required fabric cannot easily be offered for resale, so these are also classed as made to order, customised items.(c) Products from Buoyant Upholstery, Calligaris,Newtrend Concepts, Camel Group, Gallery Direct Made to Order Kayflex, Rauch, Sweet Dreams, Welcome Furniture and Wiemann UK are 'Made to Order' and are only put in production once we receive an order. Items from these brands cannot be cancelled or changed. Made t o order items include beds, fabric s ofas, special - order wardrobes and m attresses. (d) Flat pack furniture on which you have attempted assembly is not covered under this policy.(e) Delivery charges and other service charges are not covered under this policy.(f) Once the thirty (30) working days’ time has lapsed, we cannot accept returns under this policy.

•Please allow two (2) working days for us to respond to you with a resolution to your query.

•If you wish to return an item, please store the items in the condition they were supplied to you in their original packaging.

•We reserve the right to refuse returns if the item packaging is not retained or if it is unsafe for our couriers to collect the item and bring it back to our warehouse.

•Upon receiving the returned items your refund will be then forwarded to our accounts team and the money will be credited to the card used for the original payment within thirty (30) days of the date of the item being received in our warehouse.

If damage has occurred during assembly , either by yourself or an appointed third party, we are not liable for the damage and are unable to offer return or refund.

If the product is proved to be defective or damaged, the customer must inform us before assembling the goods. We will first try to replace the damaged part(s). You can either email us a picture of the damaged part or identify it from the instructions. If you feel that we have sent you the wrong item or colour product, please notify us without assembling the goods. Once the goods are assembled, we have the right not to cancel or refund your order. We reserve the right to make a deduction for damaged items, subject to substantiation as to the devaluation. We will check the state of the product on receipt, and this will dictate whether you receive a full refund

If upon inspection we agree that the item is defective or damaged in any way and we are not able to repair the item to manufacturing standard, we will arrange a collection.

•Please check your flat pack items BEFORE you start to assemble them.

•Please make sure that goods are checked during delivery and then signed for (P.O.D.).

REPORTING GOODS DAMAGED OR BROKEN

Please note that you must report any damage within twenty-four (24) hours of delivery. If not reported in the specified time we may not be able to replace the item.

Any service requests for damage or faulty parts will be processed in accordance with standard procedures and can take up to same time as your original order time.

Storage

Orders that remain undelivered for longer than six (6) weeks after you have been contacted to arrange delivery are liable to cancellation. We reserve the right to retain 50% of the order value plus accrued storage fees.

All furniture must be delivered into your home within three (3) weeks of you being contacted to arrange delivery. A non-refundable fee of £30 per week will be charged where we have been unable to agree delivery with you within the three-week period.

If you have reserved any stock and then wish to cancel the order each item will be subject to a storage cost of £30 per week.

CONTRACT CANCELLATION

We reserve the right not to accept any order requested in the event that:

•We have insufficient stock to deliver the products you have ordered.

•We do not deliver to your area.

•One or more of the products ordered was incorrectly described or priced on the website.

•The payment transaction was not authorised .

If we do cancel your contract, we will notify you by email and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within thirty (30) days of the cancellation of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Contact - Evoke Home (Nelson) Ltd - Checkout