AquaCruiser™ Float

Processing Time:All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates:Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times for international shipping:

International Shipping: 7-12 business days

Please note that delivery times are estimates and may be affected by external factors such as customs delays or carrier disruptions.

International Shipping:MiniFy ships internationally only. International customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.

Order Tracking:Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to be updated.

Lost or Delayed Shipments:If your order is delayed beyond the estimated delivery window, please contact us at hello@aquacruiser.shop, and we will assist you in locating your package. If your package is lost in transit, we will work with the carrier to resolve the issue.

Address Changes & Order Modifications:If you need to modify your shipping address after placing an order, please contact us within 12 hours at hello@aquacruiser.shop. We cannot guarantee changes after this period.

Unclaimed Packages If a package is not picked up from the courier or local post office within the holding period and is returned to us, we are not responsible for any delays or losses that occur. Shipping fees are non-refundable. If you would like your order to be resent, a new shipping fee will apply.

Returns & Refunds:For information on returns and refunds, please refer to our Return Policy.

Contact Us:For any questions or concerns regarding shipping, feel free to reach out to us at hello@aquacruiser.shop

Email or Phone - Aqua Cruiser - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@aquacruiser.store .If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@aquacruiser.store .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@aquacruiser.store.

Email or Phone - Aqua Cruiser - Checkout