Animal Teether

At Bloom & Bounce, we are committed to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy to understand how we handle the shipment of your purchases.

Order Processing Time

We know you're excited to receive your items, and we strive to get them to you as quickly as possible. Most orders are processed and shipped within 1-2 business days from the date of purchase. Please note that business days do not include weekends or holidays.

Shipping Methods

We exclusively use tracked shipping services to ensure the safe and reliable delivery of your orders. Tracking information will be provided to you as soon as your order ships so that you can monitor its progress.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost during the checkout process before finalizing your purchase.

Shipping Destinations

Currently, we offer worldwide shipping. If you have a specific shipping request, please contact our customer support team at bloom@bloomandbounce.com .

Shipping Times

The estimated delivery time for your order will depend on your location and the shipping method chosen during checkout. While we make every effort to meet these estimated times, please understand that actual delivery times may vary due to factors beyond our control, such as customs processing and unforeseen delays.

International Shipping

For international orders, please be aware that customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and are not included in the item's purchase price or shipping charges. Please check with your local customs office for information on these fees.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. This allows you to monitor the progress of your delivery and estimate the arrival date.

Lost or Delayed Shipments

While we do our best to ensure the timely and accurate delivery of your order, unforeseen circumstances can sometimes cause delays or, in rare cases, result in lost shipments. If you believe your order is significantly delayed or has been lost, please contact our customer support team at bloom@bloomandbounce.com , and we will assist you in resolving the issue.

Shipping Liability and Insurance All items are shipped with tracking. However, we are not liable if the shipping carrier misplaces or loses the item. Shoppers have the option to purchase insurance for their orders to safeguard against lost or misplaced items by the shipping carrier. We recommend considering this option for added peace of mind.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at bloom@bloomandbounce.com . We are here to assist you.

Thank you for choosing Bloom & Bounce. We appreciate your business and trust in our shipping process.

Contact - Bloom & Bounce - Checkout

Items are returnable if they meet the following requirements:

•Within 30 days from the date of purchase

•In unused and resalable condition

•In the original packaging with all the tags intact

To start a return, you can contact us at bloom@bloomandbounce.com . Your return will be processed within 1-3 business days. You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via email. When approved, you will receive your refund in the method of reimbursement selected in your return request (either original form of payment or store credit).

What are the refund options?

The following refund options are supported:

•Refund to the original payment method

•Refund to store credit (if applicable)

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Due to hygiene reasons, pacifiers cannot be returned.

Contact - Bloom & Bounce - Checkout