Adjustable Posture Corrector Back Brace Shoulder Lumbar Spine Support

We ship WORLDWIDE, no matter where you live, we will deliver for you.Please check below for shipping estimated time for different countries.

We store inventory in different warehouses all over the world.Products will be shipped out from the nearest warehouse to you, if some products have to be shipped from a further warehouse due to unavailability, longer shipping time will be needed.

After we receive your order, processing usually takes 1-2 business days and shipping there after takes 3-6 business days for Domestic orders and 8 -14 business days days for international orders of most countries. 2-3 business days Priority Shipping available on eligible items for US orders.Please see below for shipping times (Subject to change):

For USA Customers:

Shipping Method

Shipping Time

Express (domestic– from US Warehouse)

3-6 business days

Priority ( domestic– from US Warehouse )

2-3 business days

Standard (international Warehouse)

8-14 business days

For Australia, Canada, New Zealand, UK, Ireland

and Europe Customers:

Shipping Method

Shipping Time

Standard International

(Canada Post/NZ Post/ Aus. Post/ An. Post)

8 - 14 business days

(Does not include Customs Hold

time)

For Other countries:

Shipping Method

Shipping Time

Standard International

14 - 21 business days

If Customs Hold:

15-30 business days

Processing:

•In stock items will ship within 1-2 business days

•Delays may occur based on orders being placed on holidays or weekends.Orders after 4pm PDT Friday will be processing on Monday and no shipments on weekends.

•Packages will arrive within the estimated time stated above after it has been processed.

Tracking:

•We update tracking information within 1-3 business days after the product is shipped and you will receive a tracking number by email.If you do not receive this email confirmation, please double check any spam folders.

•Once you have the tracking number you can check the whereabout of your package at USPS: www.usps.com . FEDEX: www.usps.com . DHL: www.usps.com or other carriers.(Tracking links provided with tracking numbers.)

Lost Package?

•If your product hasn’t arrived within the estimated time you can email us at support@upliftex.com.(Emails sent later on Friday and over the weekend will be addressed on Monday).

•If your product shows that it has been delivered, but you haven’t received your package, please email us at support@upliftex.com.In some rare case the tracking information may not update but you will still receive the order or the information will be delayed by some reason.

•We can only handle lost or not receive requests submitted up to 30 days of the purchase date. After 30 days, the carrier simply won't be able to conduct a proper investigation to locate the package. And it's the customer's responsibility to bring such issue to our attention as we have shipped the product and provided proper tracking to indicate the product is delivered to the shipping address which is provided by the customer.

•Upliftex.com, cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.

International Shipments

USPS takes up to 5-7 days to update tracking if the product has been shipped from our international location.

For other countries: The tracking will be updated once the product has ARRIVED IN your country. Please allow at least 10 days to see the updates.

•All orders are sent via a DTP basis. Any state sales duty/import fees/customs charges must be paid by the recipient. If you refuse the shipment from us/choose the abandon the shipment, you agree that you will not be refunded. It is up to the recipient to see if their country has compulsory customs charges/fees.NO refunds will be given in any of these instances.

More Information:

•We do not ship to PO Boxes, Private Bags or Parcel Lockers.

Pre-order means the item is currently out of stock due to high demand, your order will be processed and shipped as soon as stock arrives at our warehouse.

•We DO NOT accept refunds for any reason while products are IN TRANSIT. Shipping fees are NON REFUNDABLE under any circumstances once an order is shipped.

•Orders are shipped to the delivery address as entered by the customer when order is placed.Customers are responsible for providing their correct shipping address - if a package is returned or rejected, the customer will be contacted and will be required to pay for re-shipment postage.

Frequently Asked Questions

"I ordered multiple items, but I have received my parcel holding just 1 of them."

If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.

"I paid for my order but did not get a confirmation email"

Please check your spam folder, some emails might end up there. If you need to contact us, we are available at support @upliftex.com.

"I placed an order but I would like to cancel it, is it possible?"

Please email us at support @upliftex.com in this case. We will be able to cancel your order only if it hasn't been shipped already. We ship out orders in a fast pace and there's only a two hours window for any changes or cancellation to be made.A cancellation fee of 10% of your total order amount will be deducted from your refund to cover the refund fee that our payment gateway charges us.

Contact - Upliftex - Checkout

Returns are welcome anytime within 30 days of your original receipt of your order. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. Customers are responsible for paying for return shipping costs for mailing the item back to our warehouse. Please email us at support@Upliftex.com for a Return Authorization (RA) number and our return address before mailing item back, and make sure to include this RA number with your return.

Returns will not be accepted without this RA number.

Our inventory are turning over at a fast pace with items selling out daily, we are unable to guaranteed we will have the size/item you request for exchange at the moment. For exchange, we suggest to place a new order for the new size/ item and return your current order.

Most of our products are eligible to be returned, with the following exceptions:

•Final Sale Items. Items marked as 'Final Sale' on the product details page are sold "as is" and may not be returned or exchanged.

Underwear and Panties. For hygiene reasons, underwear and panties are not eligible to return.

Bunion items and Socks. For same hygiene reasons, bunion support items and socks in this collection: Bunion Treatment are not eligible to return.

Creams and Teas.This kind of product cannot be returned once opened or if the seal has been broken.

Pushup Bras. For hygiene reasons, bras and intimate items are not eligible to return.

Beauty & Cosmetic Products. This kind of product cannot be returned once opened or if the seal has been broken.

All returns are subject to quality approval and inspection.Unapproved products will be sent back and return will be denied.Please take extra care to inspect and test all returned items to ensure they meet these requirements:

•Unused

•Unstained

•Unwashed

•All tags attached

•Original packaging

•No animal or pet hair

•No smells other than natural product orders

•Within 30 days of the date you received your initial purchase

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, r efunds will be issued in the amount equaling the item’s original purchase price, shipping costs are non-refundable a nd a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

•All items will be inspected on return.

•All returned items should be sent in their original condition, original packaging, and include all tags.

•All items are the customer’s responsibility until they reach our warehouse. Please be sure your return is packed properly and can't get damaged during its transit.

•In the unlikely event that an item is returned to us in an unsuitable condition or outside of the 30 day return policy, we reserve the right not to refund you. If you would like these items returned to you, we may request that you cover the delivery cost.

•Depending on the form of return shipping you choose, it can take up to 10 business days for your return to reach us. Once your package has returned to our warehouse, it will take 3 to 7 business days to be processed. An email notification will be sent upon the refund completion.

WRONG/DEFECTIVE ITEM

We always make sure everything is 100% premium quality before shipping to you if by any means you received a wrong or defective item,please contact us with photo evidence at support@Upliftex.com within 30 days upon receiving the order.We will send a new item as soon as possible once your claim is deemed eligible.

***All defective/faulty claims much be submitted within 30 days upon receiving the order to be eligible.After 30 days policy period, we can no longer process those requests and Upliftex is not responsible for used items.

CANCELLATIONS

Because orders are processed quickly after they are received, we do not accept cancellations after an order is placed. No refund will be given for any reasons when an order is in transit.

DISCOUNT CODES

All discount codes need to be entered at checkout to be valid before submitting an order.Only one discount code can be used per order, and we can not apply discount codes or reimburse discounts after an order is placed.

DISCLAIMER

•If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Additionally, we advise that you take a picture of your return label, or tracking number, in case your returned package is lost in transit. We cannot guarantee that we will receive your returned item.

•Refunds are only issued for items that are successfully delivered. Upliftex does not provide refunds for orders that were reported lost in transit, packages that are stolen from delivery address or if post office is unable to deliver to your shipping address due to incorrect address provided with the order or if they are unable to gain entry/access. Additionally, replacements for orders lost in transit are not eligible for a refund.

Contact - Upliftex - Checkout