Adjustable Back Stretcher

Shipping Policy – GrowToChoice.com

At GROWTOCHOICE, we strive to ensure a smooth and efficient shipping process for all our customers. Below are the details regarding our shipping policy.

1. Order Processing & Delivery Time

Processing Time: Once we receive your order, we conduct thorough Quality Control checks and testing to ensure product quality before shipment. The processing time typically takes 1-2 days, but it may vary depending on stock availability.

Shipping Time: Estimated delivery times vary based on the shipping method selected:

USPS: 1-5 business days

FedEx: Home Delivery 1-5

2. Shipping Methods

We use reliable international carriers such as USPS & FedEx to deliver your order safely and on time.

3. Shipping Charges

Shipping costs are FREE SHIPPING will be displayed at checkout before payment.

4. Address Changes After Shipment

Unfortunately, we cannot modify the shipping address once the order has been shipped. Please ensure your shipping details are correct before completing your purchase.

5. Multiple Item Orders

If you order multiple items, we strive to ship them together whenever possible. However, due to varying product availability and different shipping methods, items may arrive separately. You will receive email notifications with tracking details once each item is shipped.

6. Accepted Payment Methods

We accept the following payment methods:

Visa

MasterCard

American Express

PayPal

For any further inquiries regarding shipping, feel free to contact our customer support team at growtochoice@gmail.com

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Returns Accepted 30 Days

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at growtochoice@gmail.com . Please note that returns will need to be sent to the following address: Att: Carrie GROWTOCHOICE, 6413 Bandini Blvd C, Commerce, CA 90040-3117, US If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at growtochoice@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at growtochoice@gmail.com.

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