Adjustable Back Posture Corrector for Spine and Shoulder Support

At ERYVEO, we know that receiving your order quickly and safely is a top priority. We have designed our shipping procedures to be as transparent, reliable, and hassle-free as possible.

Shipping Rates & Delivery Estimates

Great News: We are currently offering 100% FREE worldwide shipping on all orders for a limited time!

Destination

Shipping Fee

Estimated Delivery Time

United States & United Kingdom

$0.00

4 - 11 business days

Selected Countries*

$0.00

5 - 13 business days

Rest of the World

$0.00

7 - 18 business days

*Selected Countries Include: Australia, Canada, Czechia, Ireland, Germany, France, Italy, Belgium, Mexico, New Zealand, Romania, Switzerland, Finland, Greece, Hong Kong, China, Hungary, India, Japan, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Vietnam.

Our Late Delivery Guarantees

For USA, UK, and Selected Countries:

We pride ourselves on punctuality. However, if your package arrives later than the estimated delivery window, simply email us at hello@eryveo.com . To make up for the wait, we will send you $1 cashback plus a $5 discount coupon for your next order.

In extremely rare circumstances (less than 0.01% of orders) where unexpected logistics issues cause a delay exceeding 60 days, we will issue a full refund immediately. If the delayed package eventually shows up at your door, it is yours to keep absolutely FREE!

For the Rest of the World (International):

For destinations not listed in our "Selected Countries," deliveries occasionally take between 35 and 45 days depending on local postal services. All international orders are fully tracked. If transit time exceeds 100 days, we will provide a full refund or ship a replacement using a different carrier, depending on your preference. Just like our other policy, if your original delayed order arrives after the 100-day refund has been processed, you get to keep the items for free.

We are incredibly proud to offer this premium, cost-free delivery service so you can shop globally without the stress of shipping fees.

Order Processing Time

Fast dispatch is key to fast delivery. Our warehouse team works diligently to pack and process your orders within 1 to 3 business days. As soon as your package leaves our facility, we will email you a shipping confirmation complete with your tracking details.

Taxes, Duties & Customs

We handle all applicable customs duties and import taxes on your behalf. When you shop with ERYVEO, the price you see at checkout is final—you will never be surprised by hidden clearance fees or sudden charges upon delivery.

Returns & Replacements

Your satisfaction is our ultimate goal. If your order arrives damaged, defective, or incorrect, please review our official Refund Policy to see how quickly we can process your replacement or refund.

Mandatory Customs ID for Specific Countries

ERYVEO ships worldwide, but certain international customs authorities mandate specific identification details to clear incoming parcels. If you live in one of the countries listed below, you must include your required ID number in the Notes Section during checkout.

Countries Requiring Personal ID Information:

Brazil: CPF (Individuals) or CNPJ (Businesses).

Italy: Codice Fiscale (Tax Code).

Spain: Número de Identificación Fiscal (NIF).

China: National ID number.

Russia: Passport number or Tax Identification Number.

South Korea: Personal Customs Clearance Code (PCCC).

Turkey: Turkish Identification Number (T.C. Kimlik No.).

India: Certain carriers require a TAX ID or Personal ID number.

Important Notice: Customs officials verify this ID number before releasing your goods. It must match the recipient's name exactly. Failure to provide this information at checkout may result in customs holding or returning your package, causing significant delays.

Need Help?

If you have any questions regarding tracking, transit times, or shipping destinations, our customer care team is always on standby. Connect with us anytime at hello@eryveo.com .

Thank you for choosing ERYVEO. We are deeply committed to getting your favorite products to your doorstep safely and swiftly.

Contact - Eryveo - Checkout

Thank you for shopping at ERYVEO! We want to make sure your experience is smooth from checkout to delivery. If your order doesn't arrive as expected, our dedicated return and refund process is here to help make things right quickly.

1. 30-Day Policy Window

You can submit a claim for a return, replacement, or refund up to 30 days following the confirmed delivery date of your item.

2. Damaged or Defective Items

If your purchase arrives broken or sustains damage during transit, we will issue a complete refund or ship out a brand-new replacement immediately at zero extra cost to you.

3. Incorrect Orders

Should you receive a product that does not match your order or fails to fit the description (such as getting the wrong size, color, or model variant), we will provide a full refund or send the correct item completely free of charge.

4. Order Errors & Accidental Purchases

If you make a mistake while ordering, please contact us immediately at hello@eryveo.com . We can instantly cancel or edit orders that have not yet left our facility. However, once an order is dispatched from our warehouse, we cannot make modifications, and we cannot accept returns or issue refunds for ordering errors once shipment has occurred.

5. Change of Mind Policy

While we gladly resolve issues involving damaged, incorrect, or mismatched products, we do not accept returns or refunds for a simple change of mind. Because ERYVEO absorbs substantial logistics fees to provide absolute FREE shipping worldwide, we cannot support non-essential returns. We appreciate your cooperation in knowing that a valid issue—like an structural defect or mismatched item—is required to authorize a request.

6. European Union Right of Withdrawal

Customers residing within the European Union maintain a statutory right to cancel their purchase within 30 days of receiving the final parcel of their order.

Exercising this right: Please email hello@eryveo.com with your order details alongside a clear request stating your intent to withdraw.

Cancellations: EU shoppers may cancel an order anytime prior to fulfillment by messaging our team immediately.

Refund Turnaround: Once you issue a formal withdrawal notice, your refund will be finalized within 14 days. Return shipping is fully covered; we will coordinate a pickup from your address at no cost.

7. Filing a Return or Replacement Request

To start your claim, simply email a brief video or clear photographs showing the condition of the delivered parcel and item to hello@eryveo.com . Our support staff will assess the evidence within 24 to 48 hours and send you a confirmation email detailing your approved replacement or refund.

8. Processing Reimbursements

All financial reimbursements are processed through Shopify Payments. Once authorized by our team, the platform releases your funds back to your original payment method, which usually settles within 2 to 10 business days. If your bank statement does not reflect the credit after 10 full days, please reach out via hello@eryveo.com so we can investigate.

9. Return Logistics

Because we ship items dynamically out of several different global warehouses, our team will evaluate the specific item value and status before instructing you on returns. If a physical return is requested, you will not face any hidden processing fees. We utilize convenient services like packagesender.com to schedule collections for faulty or mistaken products directly from your home, taking the stress completely out of your hands.

If you have any further questions or require direct support, please do not hesitate to contact us at hello@eryveo.com . We completely appreciate your business and are here to ensure your satisfaction.

Contact - Eryveo - Checkout