Adidas Stadium 4 Backpack - Black

Team Portal - Club Partner Team Uniforms

Team Uniform orders are personalized for each player and take additional time to complete. Estimated processing times are listed in your invitation email as well as during checkout. Listed processing times are in addition to the transit time of the shipment itself. Please login to your account and view your order for the most up-to-date order status information.

Retail Product Order Processing

Soccer Post processes all retail orders between 10:00 am and 5:00 pm (EST), Monday through Friday. Most retail product orders are processed and shipped out within 1-2 business days. We might however experience longer processing times during peak season (up to 3 business days).

Standard Shipping

Soccer Post uses UPS Ground for all standard shipments.

* Shipments cannot be sent to PO Boxes or Military APO/FPO addresses.

Express Shipping

Do you need Express Shipping? No problem.

You can select: Next Day Air, 2nd Day or 3 Day Select Shipping during checkout.

Express shipping does not shorten the time needed for Team Uniform order fulfillment.

None of the express shipping options include Saturday or Sunday delivery.

To estimate the cost of these shipping options, first please add items to cart. On the cart page, enter your Zip code in the "Estimate Shipping" section.

* Shipments cannot be sent to PO Boxes or Military APO/FPO addresses. International Shipping is not available at this time.

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Soccer Post Return & Exchange Policy

We want you to be completely satisfied with your purchase from soccerpost.com . Our self-service return portal makes it easy to manage returns and exchanges.

Return & Exchange Eligibility

General Returns & Exchanges

✅ Returns accepted within 30 days of delivery for most new, non-customized, unused items. ✅ Items must be in original condition , with tags and packaging intact. ❌ Used, worn, or damaged items cannot be returned or exchanged. ❌ Customized items (e.g., club gear with logos, player names, or numbers) are FINAL SALE and cannot be returned or exchanged. ❌ Retail stores cannot accept team order returns or exchanges.

Packing-Slip Discrepancies

If your order has missing or incorrect items compared to the packing slip, please contact teamsupport@soccerpost.com within 5 business days of delivery .

Discrepancies do not include partially shipped orders due to backorders. Any backordered items will be shipped as soon as they become available.

Soccer Post is not responsible for packing-slip discrepancies reported after 5 business days.

Return Shipping Costs

If we made an error (incorrect or defective item), Soccer Post will cover return shipping and refund any initial shipping charges.

For all other returns, customers are responsible for return shipping costs.

There is no need to manually enter a return address —the provided return label will include the correct destination.

Processing Time & Refunds

Transit Time: 2-7 business days for your return to reach us.

Processing Time: 1-3 business days after we receive your return.

Refund Time: 5-10 business days for your bank to process the refund.

We will notify you via email once your return has been processed. Refunds will be issued to the original payment method.

Exchanges

If you need a different size or product and the item is eligible for exchange per the eligibility requirements above, please initiate a return for the item(s) to be exchanged following the steps below. We will confirm availability and provide next steps.

How to Initiate a Return or Exchange

Visit our Self-Service Return Portal

•Choose your order to check the return eligibility.

•Click the “Request return” button

•Choose a return reason

•If requesting an EXCHANGE: enter the new size needed in the Customer Note section

•Submit your request

•Your request will be reviewed by our team

•You will be contacted via email for next steps

•Once we receive your return, we will process your refund or exchange in accordance with the policy below

Additional Notes

Soccer Post is not responsible for lost or damaged returns in transit. We recommend using an insured shipping method.

Items without tags or original packaging will not be accepted.

If you have any questions, please contact us at teamsupport@soccerpost.com

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