Action BHBP Plastic Bridge

We offer free USPS Ground Advantage shipping on all orders over $99* as our standard shipping option for all continental United States orders. In some instances we may also upgrade the free shipping to Fedex or UPS. Orders under $99 will be charged carrier rates + handling based on shipping service selected. Orders received prior to 2pm CST will be processed same day to be shipped next business day. See table below for full shipping details. At Checkout you will be presented with options to upgrade your shipping to:

UPS Ground – Better trackability and reliability

UPS Three-Day Select – Better trackability and reliability, as well as a three day target delivery date

UPS Second Day Air – Better trackability and reliability, as well as a two day target delivery date

Shipping Day

Monday

Tuesday

Wednesday

Thursday

Friday

Order Day*

Saturday

x

Sunday

x

Monday

x

Tuesday

x

Wednesday

x

Thursday

x

Friday

x

*Ordered on day refers to orders received before 2pm CST. Orders received after 2pm will be shipped next business day

*Orders being shipped to the following areas are not eligible for free shipping on orders over $99. Standard carrier shipping rates will apply. Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Europe, and Armed Forces Pacific

*Certain items are also excluded from our free shipping program. You will be able to identify these at checkout. These items are excluded from free shipping due to size or weight.

Pool Shark Supply does not guarantee any delivery dates. We will ship according to the policy outlined above but are not responsible for carrier delivery dates/delays.

Pool Shark Supply is not responsible for packages lost in transit/stolen once delivered to delivery address. It is recommended to add Shipping Protection/insurance during checkout to protect your purchase. Add Shipping Protection at checkout to insure your purchase arrives safely! Shipping Protection includes product replacement if it is lost or stolen during delivery and required signature at delivery!

Please note: Shipping protection is non-refundable for returned products.

If you have questions regarding shipping please contact us at sales@poolsharksupply.com .

Contact - Pool Shark Supply - Checkout

Return Policy and Process

We hope you are happy with your purchase; however, in the event you are not – we offer a 30-day money back guarantee on regularly priced items and a 14-day money back guarantee on sale priced items. The money back guarantee window begins on the date of purchase. The customer will be responsible for the return shipping of the product but once it is received, the replacement/refund process will begin. Any shaped or chalked cues are not eligible for return. All returns must be in new condition to be accepted and refund issued. Refunds will be for the cost of the item. Shipping charges are non-refundable. Purchases that qualify for free shipping will have shipping charges deducted from refund amount.

Refunds from returned or canceled orders will be returned within 7-10 business days and be credited to the original payment method.

Please note: Shipping protection is non-refundable for returned products.

Please contact sales@poolsharksupply.com for product damage replacement requests or to initiate the return process.

Contact - Pool Shark Supply - Checkout