Accessory Strap

Shipping Shipping Information We ship worldwide from the UK using fully tracked delivery services. United Kingdom Shipping: £4.50 per order Most UK orders are delivered on the next working day after dispatch. Deliveries to Northern Ireland, the Scottish Highlands & Islands and other remote areas may take a little longer. We aim to dispatch all orders within 2 working days. Orders are processed Monday to Friday (excluding UK bank holidays). Once your order has been dispatched, you will receive tracking details by email and/or text message. European Union Flat rate shipping: £30 per order We've made ordering from the EU as straightforward as possible. For eligible European Union destinations, we ship using a Delivered Duties Paid (DDP) service. This means that import duties, VAT and customs clearance charges are included in your shipping cost, so there should be no unexpected customs invoices or additional charges upon delivery. Our aim is simple: the price you pay at checkout should be the only price you pay. Please note that DDP shipping is currently available for selected EU destinations. If your country is not covered by this service, any applicable import duties, taxes or customs charges remain the responsibility of the customer. United States We continue to ship throughout the USA for a flat rate of £25. There are no additional charges to pay on delivery. Any applicable imp…

Refund policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sarah@integrababy.co.uk . Please note that returns will need to be sent to the following address: Integra Baby 13 Station Road, Farncombe Surrey GU7 3NG UK Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sarah@integrababy.co.uk . Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of…