63" Solid Wood Dining Table, Rectangular Kitchen Table for 4-6 People with Thick Top

Shipping Details

Shipping Fees

Our shipping policy offers free delivery for all orders within the United States. Please note that this policy does not apply to Alaska, Puerto Rico, Hawaii, APO, FPO, DPO, and International orders. We apologize for any inconvenience this may cause and are always available to assist with any questions or concerns.

Estimated Time of Arrival

Orders are usually processed and shipped within 1-2 business days. For in-stock items, delivery can be expected within 3-5 days. Unfortunately, delivery times for pre-order items cannot be determined with certainty and typically ship within 2-4 weeks, thank you for your understanding.

Shipping Carriers

We are pleased to announce that our orders are typically shipped via UPS, USPS, FedEx, and LTL. For bulk order inquiries, please contact us at wholesale@tribesigns.com .

Delivery Date

We kindly request that you make arrangements for your delivery in advance. Our shipping carrier will contact you 24 to 48 hours prior to delivery to coordinate the delivery schedule, based on the carrier's availability. Deliveries are typically made during regular business hours, Monday through Friday, within a 4-hour window.For small items, such as lamps, pillows, or throws, we use courier delivery services for prompt delivery. Please note that the courier will not schedule a delivery time in advance and a signature upon delivery is not required. If you are not available to receive the package, it will be left at your doorstep.In order to ensure a smooth delivery, please inform the carrier of any circumstances that may impact the delivery process. This may include, but is not limited to:

* Dead-end street

* Narrow driveway

* Island locations requiring ferry access

* Particular parking location for the delivery truck

* Alternate delivery locations, such as a side door or garage entrance

Additional fees may apply for any special delivery requirements. Thank you for your cooperation.

Delivery Appointment

We are committed to providing a smooth delivery process for your order. The shipping carrier will contact you 24 to 48 hours prior to delivery to confirm the delivery date and schedule. Delivery will typically be made between 7:00 AM and 6:00 PM on the designated day.For orders shipped to multi-dwelling residences, it is mandatory for the recipient to be present during delivery, regardless of the selected signature-on-delivery option. If the recipient is not available during the scheduled delivery time, a re-delivery or return fee may apply.We appreciate your cooperation in ensuring a successful delivery.

Storage Fees (Special Case)

To ensure a smooth delivery process, the carrier will make every effort to contact you in advance to schedule the delivery of your order. If, for any reason, delivery is not made within 5 days of the first contact with you, a daily storage fee may apply. It is important that you promptly return the carrier's call or get in touch with them as soon as possible to avoid potential storage fees.We encourage you to closely monitor the status of your order to minimize any potential fees, such as re-delivery, storage, or return fees. As a standard practice, we will send you a notification email once your order has shipped or is ready for delivery. If you have not received an email or would like to check the status of your order, please don't hesitate to reach out to us at order@tribesigns.com . Our customer service team will respond within 1 business day.We also suggest that you create an account with us when placing an order, as it makes it easier for you to keep track of your order status. Thank you for choosing us as your supplier.

Note

Our delivery service does not include installation or assembly. However, all necessary tools and parts required for assembly will be included in the package. In case of any difficulties encountered during assembly, please don't hesitate to reach out to us for assistance. Our customer service email is available at order@tribesigns.com and we typically respond within 1 business day.

Shipping FAQs

Item Damaged

To ensure the safe arrival of your furniture, we use a range of protective packaging methods. However, on rare occasions, damage may still occur during transit. We kindly ask that you inspect your package or item as soon as it arrives to check for any damages or defects.If you find any issues with your delivery, please contact our customer service team within 24 hours of receiving it. If the delivery was done through face-to-face service, please make sure to note any damages or defects on the delivery receipts and bill of lading and report it to our customer service team within 24 hours. In case of severe damage, kindly reject the delivery and clearly mention "Refused Due to Damage" on the bill of lading.In the event that the damage is only discovered after the carrier has left, please reach out to us promptly and provide details such as the condition of the package upon receipt, how it was received (left at the front door, signed for, etc.), and a description of the damage.Please note that you may be asked to provide photos or videos of the damaged area for our investigation and that you should not discard any shipping boxes, product packaging, or the product itself until further instructions are provided. Additionally, do not send the item back to the warehouse without first contacting customer service and obtaining a return authorization, and please follow the carrier's claim process to ensure a successful resolution.

Note

To ensure successful processing of any damage claims, please take the following steps:

1. Retain all original packaging, including shipping boxes and product packaging.

2. Do not discard the damaged item, as it may be subject to inspection by the carrier.

3. Contact our customer service immediately to report the damage and request a return authorization before shipping the item back to the warehouse.

4. Provide any requested images or videos of the damaged area to assist with the claims process.

5. Follow the carrier's claims process to ensure the claim is processed successfully.

If you have any questions or concerns, please feel free to reach out to our customer service team for assistance.

Contact - TribeWood - Checkout

Order Cancellation

At Tribesigns, we are happy to process order cancellations as long as the order has not yet been shipped. If your order is canceled, the refund will be credited back to the original payment method used.Kindly note that once an order has been shipped, we are unable to cancel it. To avoid any inconvenience, please reach out to us as soon as possible if you need to cancel your order before it has been shipped.

Returns (If Applicable)

We offer a convenient 30-day return policy. Within 30 days after delivery, you may submit a return request by contacting our customer service team.To be eligible for a return, the item must be in its original, unused condition and with the original packaging. Our customer service team will provide a return address for you to send the item back.Please note that customized orders or items are not eligible for the 30-day return policy.If you receive a damaged package, please retain the original packaging and take photos of both the package and the damaged product. Contact us at order@tribesigns.com or call 1-424-220-6888 within one week to report the issue. Our team will work to resolve the matter as soon as possible.

Return Fees

If the return is due to our error (e.g., damaged, defective, or wrong item shipped), Tribesigns will cover the return shipping cost.

If you wish to return an item for personal reasons (e.g., changed your mind, ordered the wrong size or color, no longer need it), you will be responsible for the actual return shipping costs.

IMPORTANT NOTE: On the Return Cost for Large ItemsPlease note: Furniture items are typically large, heavy, and bulky. Therefore, the actual shipping cost to return these items can be significant. We strongly recommend that you carefully check all dimensions, colors, and product details before placing your order to avoid unnecessary return shipping fees.

We do not charge any "restocking fees".

Refunds (If Applicable)

Upon receipt and inspection of your returned package, you will receive an email notification regarding the status of your refund. If your refund is approved, it will be credited back to your account, typically within 24-48 hours for PayPal or 7-10 business days for credit card transactions (subject to your credit card company or bank's processing time).In the case of a rejected refund, we will provide a reason for the rejection and offer either a revised refund amount or alternative solution. If you disagree with the rejection, please provide additional information for us to review the matter further.

Note

Once your refund has been approved, kindly allow for the necessary processing time for the funds to be returned to your account. If you have not received your refund within the expected timeframe, please reach out to our customer service team at order@tribesigns.com for assistance.In the event that we have processed and submitted your refund, the responsibility for the further processing lies with third-party providers such as PayPal, banks, or credit card companies. Should you require additional support, we would be happy to provide you with a refund voucher to present to them.

Contact - TribeWood - Checkout