4 Way 3RCA/S-Video Input Selector

SHIPPING & PICK UP

Pick up

If you live in Hawaii, you can also pick up from our store at 935 Dillingham blvd #50. Honolulu, HI 96817 ABC karaoke retail store: 1-808-626-5159 ABC karaoke store hours: Mon ~ Sun 10:00AM to 5:00PM

Domestic Shipping

•Free shipping(season when we offer) is limited to domestic US addresses in the lower 48 states which exclude Alaska and Hawaii.

•Shipping fees will be re-applied if orders are modified and become below $99.00

•We will sometimes hold an order up to 7days if an item is backordered or any customized or upgrade items.

•Using UPS if your package is time sensitive or has high value.

1. Select a single U.S. address per order. (Free shipping(season when we offer) is Excluding Alaska, and Hawaii)

2. Select "Free Shipping On Orders Over $99 as your shipping method.(season when we offer)

3. ABC Karaoke selects the best method of shipping for Free Shipping (season when we offer) is based on size, weight or destination. Orders will usually be shipped via UPS, USPS,or 3rd party carrier.

4. We'll need 6days of handling and send you your tracking number once the package is shipped.

5. Please note that your order may take up to 10~14 business days to arrive.

6. ABC Karaoke is not responsible for any shipping delays caused by the shipping carrier.

7. Returned items are still subject to regular shipping fees. These fees may be deducted from the refund amount unless otherwise stated.

•USPS delivers six days a week and does not count holidays.

•UPS does not count weekends and holidays as shipping days.

•We buy insurance on all packages shipping UPS only, to protect from damages and packages getting lost in transition.

Contact - ABC karaoke - Checkout

POLICY

1. You must return your order with Return Merchandise Authorization number (RMA#). Please contact ABC karaoke's Return Department for the RMA#, at lnfo@abckaraoke.com Any unauthorized return will not be processed, accepted or refunded.

2. Place the RMA# clearly on the return label of the shipping carton. We will not accept any return package without RMA#. Once issued, RMA# is only valid for 7 business days in which it must be returned to our facility by. RMA# will not be extended or reissued.

3. Include a copy of your original invoice.

4. Include a note explaining the reason for the return and request for a refund or exchange.

5. All returned merchandise must be in original unaltered condition with all manufacture accessories, manuals and warranties or we will refuse return.

6. Package must be ship in a brown shipping box with sufficient packing materials, the same way you received your package.

7. We suggest you insure your return shipment to protect against damage or loss. ABC karaoke is not responsible for damaged returns or items lost in transit.

8. Shipping charges are non-refundable.

9. ABC karaoke will refuse collect and postage-due shipments. Please allow 2-3 weeks for your credit to be processed.

Returning Hardware and Accessories

1. Non-Defective Machines,(All non-defective returns of hardware will be charged 30% restocking fee per industry standard.) Microphones and Other Hardware We will gladly issue a refund within 7 days of your receipt less handling & shipping fee. Please contact our return department for RMA#. Customers will bear all shipping costs for the return of non-defective hardware. If you received free shipping on your order, you will be charged for shipping fee at $10 + $1 per pound.

2. Exchange Defective Hardware. (Merchandise initially returned as defective, whose defect cannot be verified, damaged due to human error, or intentional destruction will incur a minimum 15% restock charge as well as any related shipping costs.) Please contact our return department for RMA#. Customers examine your package immediately upon receipt and please send back the defected item within 10days of receipt, if we determined the problem is due to manufacturer defect, ABC karaoke will reship you a new unit once we receive your merchandise.

3. All replacement systems are shipped via UPS Ground or USPS Priority.

4. No refunds/exchanges on customized or upgrade items. (e.g. KOD Hard Drive player, JB199 Hard Drive player, MusubiMedia Hard Drive player, Unify System).

Returning Software

1. Non-defective software.(30% handling fee will be accessed for the exchange. ) Due to copyright laws, we are unable to provide refunds for any opened/unwrapped software. Within 7days of your package receiving date, we will accept returns of unopened software for store credit only. Please contact our return department for RMA # for the exchange. Customers requesting an exchange will bear all related shipping costs.

2. Wrong Format. If you have questions regarding software quality or format, please contact us at lnfo@abckaraoke.com before placing your order. It is your responsibility to make sure you have the correct player for the disc you purchase.

3. Defective software. We will exchange your defective/opened item for another copy of the same item. Up to $5.00 return shipping costs will be credited if the return is due to a defect in the software. We recommend that you send your return via an insured carrier. We are not responsible for lost returns.

4. Incorrect software. If you receive incorrect software due to our mistake, contact us immediately. Please return the item unopened, we will send you a replacement or issue a full refund. If you paid for 2nd day or 3 Day select, ABC karaoke will only refund up to $10.00 of the shipping cost. If you inadvertently opened the incorrect software, please return the item and we will send you the correct software. You will not be charged any additional shipping and handling fees for replacement shipments. Please contact lnfo@abckaraoke.com will assist you with your issue.

Beyond the 7day Coverage Period

Please contact the manufacturer. ABC karaoke is not responsible for any fees related to shipping costs, repairs, exchanges or refunds. You should contact the manufacturer for tech support or to resolve any issues you may have with your product. Chances are the problems can be easily resolved without having to send in the unit for repair.

Contact - ABC karaoke - Checkout