4 Layer Bamboo Cloth Diaper Inserts

Shipment processing time

All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Partner-Fulfilled (Collective) ItemsSome items on our website are fulfilled directly by our partner brands through Shopify Collective. These products ship separately from other items in your order and have separate policy guidelines.

Processing Time: Will vary by the supplier

Estimated Delivery: Will be dependent on options chosen during checkout

Shipping Cost: Calculated at checkout and may differ from Delilah’s Maternity in-store items.

Tracking: You’ll receive a separate tracking number for Collective items when they ship.

We are committed to being transparent about delivery times so you always know when to expect your order.

General Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

*Free economy shipping on orders of $100 or more.

Overnight delivery is only available for orders with delivery addresses within the continental United States.

UPS 2nd Day Air® and USPS First Class Mail, Ground Advantage, Priority Mail, and Priority Mail rates and transit times will be calculated at checkout.

Our rates and transit times for Economy and Standard Shipping are as follows:

Economy - $100.00 and up - 5 to 8 business days - FreeEconomy - 0lb–5lb - 5 to 8 business days - $4.90 USDEconomy - 5lb–70lb - 5 to 8 business days - $19.90 USDStandard - 0lb–1lb - 3 to 4 business days - $6.90 USDStandard - 1lb–5lb - 3 to 4 business days - $9.90 USD

Shipment to P.O. boxes or APO/FPO addresses

Delilah's Maternity ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Delilah's Maternity is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Delilah's Maternity is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Delilah's Maternity will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

•Call 801-410-0848

•Or alert us at contact@delilahsmaternity.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We may replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

Contact - Delilah's Maternity - Checkout

Thank you for shopping at Delilah's Maternity!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@delilahsmaternity.com and send your item to: 10450 S. State St. #1012-2, Sandy, UT 84070. Please do not ship items until you have emailed us.

Exempt Goods

The following are exempt from refunds:

Gift cards

Some health and personal care items

•Any Final Sale items

Partial refunds may be granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We will notify you of the decision within 1-3 business days of our receipt of the return. Returns and exchanges are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days according to your bank's policies. Please note that a credit card refund can take between five and 14 business days to appear on your card statement or balance.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please email us at contact@delilahsmaternity.com or call us at 801-410-0848.

Shipping

Please do not send the product back to the manufacturer. It must be sent to the following Address: 10450 S. State St. #1012-2, Sandy, UT 84070.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.

Partner-Fulfilled (Collective) ItemsCollective items may have different return procedures depending on the supplier. Please contact us at [email address] with your order number and item details, and we’ll provide instructions specific to that brand.

Return window: 30 days unless supplier specifies otherwise

Return shipping: Customer is responsible unless otherwise noted.

Processing time: Refunds are typically processed within 1-3 after the partner confirms receipt.

Contact - Delilah's Maternity - Checkout