3pc Compact Cable Case Set

Key information:

Order Cutoff Time: Orders placed by 2:00 p.m. will be processed the same day.

Processing Time: Order processing time is 1-2 business days (Monday to Friday).

Delivery time: The delivery time is usually 3-10 working days (Monday to Friday).

Shipping costs: Free shipping.

To what address do we ship?We only ship within Australia at this time.Order End TimeWe will start processing your purchase the same day if you place it by 2:00 pm.Order DeliveryIt takes us one to two business days to process your purchase after you put it. Following processing, your order will be dispatched, and delivery should take 3–10 business days. Costs of shippingShipping is always free on all orders from us.Order CancelingAs soon as you place your order, please get in touch with customer service if you would like to cancel it. They will confirm the cancellation of the order.

Orders delayedKindly give yourself an extra two days and don't forget to utilize your tracking code. Please get in touch with us using your order number if your package hasn't arrived by then. orders that are damaged or inaccurateHave you received your package successfully, but it was damaged or the wrong things were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.

Phone: +61 488 126 191

Email: customercare@simplifyliving.com.au Business Adress:Simplify Living by HOPE E-COMMERCE ENTERPRISES PTY LTDLevel 18, 324 Queen Street, Brisbane City, 4000, QLD, Australia

ABN: 70 676 125 732

Contact - Simplify Living - Checkout

Key information

•You have 30 days to initiate your return

•Up to 10 days to process refunds

•No restocking fee

•To obtain the return address, contact customer service

At Simplify Living, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us here.

If your return is accepted, we’ll provide return instructions, including where to send your package. Items sent back without first requesting a return will not be accepted.

Please note that if your country of residence is outside Australia, return shipping timeframes may be longer than expected.

Once we’ve received and inspected your return, we’ll notify you whether your refund has been approved. If approved, refunds will be processed to your original payment method within 10 business days . Please allow additional time for your bank or credit card provider to finalise the transaction.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us here.

Damage and Order Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it as quickly as possible.

When reaching out, please include your order number along with clear photos of the item and, where relevant, the packaging it arrived in. This helps our team evaluate the issue efficiently.

Claims for damaged or incorrect items must be submitted within a reasonable timeframe after delivery. Items showing signs of use may not be eligible for resolution.

Exchanges

We’re happy to offer exchanges on eligible items within 30 days of delivery.

Exchanges can be made for another item of equal value, provided the original item is returned in unused condition, with tags attached and in its original packaging.

If you’d like to exchange for an item of higher value, the price difference will need to be paid before the exchange is processed.

If the replacement item is of a lower value, a partial refund for the difference will be issued to the original payment method once the exchange is approved.

To request an exchange, please contact our support team with your order number and details of the item you’d like to exchange. Our team will guide you through the next steps.

Email: customercare@simplifyliving.com.au Business Address:Simplify Living by HOPE E-COMMERCE ENTERPRISES PTY LTD Level 18, 324 Queen Street, Brisbane City4000, QLD, Australia

ABN: 70 676 125 732

Contact - Simplify Living - Checkout