360° Adjustable Red Light Therapy Panel Stand with Remote Control – Electric Height Adjustable Full-Body LED Therapy (Horizontal & Vertical)

Shipping from our other warehouses to the US take an average of 7-20 business days after processing (depending on your local post office)

Processing time is 2-5 business days

You can track your order in the shipping confirmation sent by us. Just click on the tracking number in your mail.

Once your orders arrives in your country, you can also track it with your local shipping company like USPS, DHL...

Please note we cannot be held responsible for items undelivered due to an incorrect address being entered or the post office/courier not being contacted when you have received a notice non delivery.

We have offices in Switzerland but currently we ship from our warehouse in US. For this reason we can keep the prices low do not have to charge shipping costs. Get sale & and New Product offerts.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at newyork@theia-shop.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at newyork@theia-shop.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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