3042 - Kinetic Workout Stringers

📦 Shipping Policy

Last Updated: [Date]

Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.

🚚 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).Once your order is processed, it will be shipped out as soon as possible.

🌍 Shipping Time & Rates

We offer worldwide shipping. Estimated delivery times:

United States: 6–18 business daysCanada, Australia, UK: 6–18 business daysEurope: 6–18 business daysRest of the World: 10–20 business days

Shipping fees are calculated at checkout or offered as free shipping on selected orders.

📦 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.Please allow 2–5 days for tracking information to update.

⏳ Delays

Please note that shipping times may be affected by factors beyond our control, such as:

Customs delaysWeather conditionsHigh demand seasons (e.g., holidays)

We appreciate your patience and understanding.

📬 Incorrect Address

Please ensure all shipping information is correct before placing your order.We are not responsible for orders shipped to incorrectly provided addresses.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered.If you experience any issues, please contact your local courier.

📧 Contact Us

If you have any questions about your order, feel free to contact us:

Email: wizened_06_hangdog@icloud.comBusiness Hours: Monday – Friday

After the order is dispatched, it enters the transportation in-transit status. The goods are being transported normally through the logistics. All in-transit orders are temporarily not accepting any form of refusal payment or unjust refund requests. If you need to return or exchange the goods, please sign for the package and submit the application according to the store's after-sales process. Do not randomly refuse to pay the order. Malicious refusal payment or unjustly intercepting orders will be recorded in the store's breach list, affecting subsequent order placement and after-sales rights. Thank you for your understanding and cooperation.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at wizened_06_hangdog@icloud.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at wizened_06_hangdog@icloud.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at wizened_06_hangdog@icloud.com.

Contact - KINGDOM EDGE - Checkout