2 PCS Type-C & Micro USB & USB 2.0 3 in 1 Ports Multi-function Card Reader, Support U Disk / TF / SD( White)

Destinations

Our products can be shipped to all countries around the world except for those products with restrictions or impossible to be shipped to certain destinations. If your order is impossible to be shipped, we will contact you.

Please enter your detailed address in English which can make it easier for the shipping company to read and handle your parcel.

Shipping Costs

The shipping cost on our products vary with the type, location, shipping method, and warehouse you selected. You can view the shipping cost on the description page for each product and in the checkout step.

1. Make sure to select the right country of destination in the “Country/Region” field in the middle section of each page;2. Choose a shipping method;3. An estimate of the shipping cost will be shown on the page.

The shipping cost shown at checkout represent the current shipping rate for most countries. In some cases, the actual shipping cost may be higher than what is shown on our website. In such cases you will be informed of any additional charges and your confirmation will be required before we proceed with processing of your order or transaction.

Duties & Taxes

Most products are subject to the payment of import duties ( e.g . in the U.S.) or other duties , and other charges including value-added tax (VAT) or other taxes . If these are applicable , they will be levied and determined when the shipment is processed by the applicable customs agency in your country / area . Please check the import policies in your country / area to understand and ascertain the applicability of and your liability for any such duties or taxes on the products you purchase from us .

On July 1, 2021, new value-added tax (VAT) rules on e- commerce sales came into effect in the 27 countries of the European Union (EU), which affects the sales of goods to EU consumers through online stores . An Import One-Stop Shop (IOSS) number shall be provided to the carrier for orders on which MiOT- STORE has collected VAT and to be shipped to the EU from non -EU countries / areas . The 27 countries within the EU include Austria , Belgium , Bulgaria , Croatia , Cyprus , Czechia , Denmark , Estonia , Finland , France , Germany , Greece , Hungary , Ireland , Italy , Latvia , Lithuania , Luxembourg , Malta , Netherlands , Poland , Portugal , Romania , Slovakia , Slovenia , Spain , and Sweden .

All duties and taxes applicable in other countries / areas , if any , are not included in the purchase price of your order or transaction . If they apply and are levied , then you rather than us , the manufacturer or the supplier shall be solely and exclusively liable , and you shall directly pay them to your government or to the designed courier service company on delivery of your items . We ( or the manufacturer , or the supplier ) shall not be liable for payment of the aforesaid duties , charges and taxes .

We shall not be liable for any delay in shipping or customs clearance since such delay is out of our control .

Delivery Time

The total delivery time is the sum of the lead time and the shipping time.Lead time = the period between your order and shipment of the ordered products. (It usually lasts for 1-5 days, shown on the product description page after the product name.);Shipping time = the period between shipment and delivery of your order. (It usually requires about 15-20 business days dependant on the shipping method.).

But please note that any delivery time or date, time or periods mentioned herein, or otherwise quoted or communicated to you in any form or manner, are merely estimates and are not guaranteed, and may be subject to delays for a variety of reasons, some of which may be out of our control. For example, in some cases, your customs authority may hold your products for examination and duties collection, which may result in a delay of the delivery. Except as provided in the next paragraph, we shall not be responsible or liable for any late delivery or non-delivery caused by such objective factors (for whatever cause or reason, and whether or not within our control). If any product fails to arrive at you within 60 business days from the date on which your order or transaction was accepted and your payment was received, or from the applicable estimated or quoted delivery date, whichever is the later, then you may reject, cancel or terminate your order or transaction, in which event we will be solely and exclusively liable, and in respect of the late delivery or non-delivery and the resulted rejection, cancellation or termination of the order, you are entitled to the sole and exclusive remedy in the form of refund (interest-free) to the extent of any payment you have already made for such order or transaction.

Insurance

You shall be solely and exclusively liable for all risks of loss and damage of your purchased product(s) during the transportation between you and us. Please note that, under applicable laws and/or international treaties, the liability of the carrier, shipper, shipping agent and/or other relevant parties for any loss of or damage to product(s) handled by them may be excluded, recovered or limited. Therefore, for all shipments, we recommend that you purchase appropriate, relevant and adequate insurance to cover against the risk of loss and damage during transportation. Please contact us to inquire about available insurance rates for your order or transaction.All items are carefully packed for the purpose of export and they are generally delivered in customary one-way standard export package. (In any exceptional cases, the package will be at our cost, which shall be calculated on the basis of the verifiable net cost.) However, should items become damaged or lost in transit to you, we shall not be responsible or liable therefore.

When you purchase such insurance, the insurance terms and conditions of the underwriter by whom such insurance is effected shall be followed; provided however that the coverage provided by such insurance shall be limited to the invoice value of the items.

In the event that you have purchased insurance and you want to file a claim for any loss of or damage to your product under such insurance through us, please contact us to initiate the claim. We will then refund the cost or replace the product, but only if and after confirmation has been received from the insurance company regarding acceptance of the claim and payment of the compensation.

Items Damaged in Transit

If an item is found visibly damaged on receipt, we kindly ask you to support us by accepting the parcel and contacting us within 7 working days, as well as providing us with the evidence as following:

1. Photos of the front and back sides of the packaging box;

2. A photo, video or screenshot of the defective item;

3. A photo, video or screenshot of the defective item or the defective part of the parcel.

Our sales manager will communicate with you for further information.

Service and Repair Policies in Warranty Period

If any of the items you have purchased from us is found defective within 1 year from receipt, you are entitled to a repair under warranty. Please kindly provide us with evidence as below: photos and videos of the defective item. After providing such information to the relevant sales manager and the problem is acknowledged, you can send the items back to us for a repair

Before sending the item back, please note: Keep in mind that it's your responsibility to record and erase all information (e.g. texts, images, ringtones and contacts, etc.) from the phone or other items you return to us. MiOT Store shall not be responsible for any personal information left in the phone or such other item and cannot guarantee that the personal information left in the phone or such other items will not be erased. The repair policy is detailed in the table below.

Contact - MiOT Store - Checkout

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

If you are unsatisfied with your order within 3 days for a quality reason, you can return the item(s) to us in the brand new condition for a refund in the amount of the purchase price minus the shipping cost. In case of a spare part, it can’t be returned if installed to your mobile phone and it's working. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@miot-store.com. If your return is accepted, we’ll share instructions where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return and refund question at info@miot-store.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please understand that international transactions may take longer than usual to process. Depending on the method of payment, the arrival time may vary.

Estimated time of refund to account:

Accout balance - realtime

PaylPal - realtime

Credit Card - realtime

Bank transfer - up to bank，Usual 3-7 days.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@miot-global.com

Items Damaged in Transit

If an item is found visibly damaged on receipt, we kindly ask you to support us by accepting the parcel and contacting us within 7 working days, as well as providing us with the evidence as following:

1. Photos of the front and back sides of the packaging box;

2. A photo, video or screenshot of the defective item;

3. A photo, video or screenshot of the defective item or the defective part of the parcel.

Our sales manager will communicate with you for further information.

Contact - MiOT Store - Checkout