2 Daily Nutritional Support & 1 Fruit & Vegetable Blend

At EquiLife we strive to provide the fastest and most convenient shipping available!

Continental United States Orders & Shipping

•Shipping options for orders over $99

•Free Ground Shipping (5-6 Business Days)

•Upgraded Ground Shipping for $14.95 (3-5 Business Days)

•Shipping options for orders $99 and under

•USPS Flat Rate for $9.95 (5-6 Business Days)

•Upgraded FedEx Ground for $14.95 (3-5 Business Days)

•Weekday orders placed before Noon (EST) are processed same-day

•Certain free shipping exclusions apply for select Therasage products

•For Alaska & Hawaii, please see shipping information as listed below

Hawaii, Alaska, & Puerto Rico Orders & Shipping

Due to multi-week port delays, we are unable to send packages to Puerto Rico, Alaska and Hawaii using our standard shipping service.

We have negotiated favorable rates on behalf of our customers for 2nd Day Air to those locations and prices are quoted during checkout

APO/FPO/DPO Orders

We ship packages to military addresses at domestic prices, even if you’re sending mail overseas. These include: APO (Air/Army Post Office), FPO (Fleet Post Office), and DPO (Diplomatic Post Office).

We ship to these addresses via USPS as our carrier. USPS processes these shipments similar to domestic mail, however, we cannot ship to P.O Boxes. Please be advised that it can take up to six weeks or in some cases longer to receive your order. Further, we are unable to provide tracking information on your order. The unique transportation and handling requirements for these addresses, including the necessity of some mail to go to remote and war-zone locations, cause these delays.

International Orders & Shipping

•We’re excited to now ship to the following countries:

A

B

C

Australia

Canada

Austria

D

F

G

Denmark

France

Germany (labs only)

Greece

H

I

L

Hong Kong

Iceland

Latvia

Hungary

Italy

N

P

R

Netherlands

Philippines

Romania

New Zealand

Norway

S

T

U

Singapore

Taiwan

Ukraine

Spain (labs only)

United Kingdom

Sweden

Switzerland

V

Vietnam

•International taxes, tariffs and value-added tax (VAT), along with shipping charges will be calculated into your final order total during Checkout. International taxes, tariffs, and value-added tax (VAT) costs are determined by each individual country. We have no control over these amounts and 100% of these costs are paid to the country. By collecting these funds up-front, your order will be expedited locally and delivered without interruption. You will not be required to pay any additional fees (no COD) at the time of order delivery.

•Exact shipping charges are determined at the time of checkout based on the number of items, item type, weight and volume of all the items in the cart.

•The goods will be imported on behalf of the consignee/buyer. The consignee authorizes EquiLife to import the goods on his behalf. Further, the consignee/buyer agrees EquiLife may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

•For more information about our international shipping policy click here .

Thank you for your purchase and loyalty. We appreciate your support and are committed to your full satisfaction!

Return & Refund Policy on Nutritional Supplements

If for any reason you are not satisfied with your product you may return it within 60-days for a full, no hassles, 100% money-back guarantee (less shipping). We call this our “Empty Bottle Guarantee”.

To make a return, please email Customer Support, support@equi.life with your returns request. Customer Support will respond within 24 business hours providing you with Returns Authorizations/Instructions.

To expedite your return/refund, we strongly recommend shipping via a trackable service such as UPS or FedEx.

Once your return has been logged in our system, we can either exchange it for a product of equal value, issue a gift card or refund.

At Home Lab Testing Returns Policy

If for any reason you choose to return your at home lab test prior to sending your lab test to our laboratory, you may return it within 60-days for a full, no hassles, 100% money-back guarantee (less shipping).

Once a lab test has arrived at the lab, there are no refunds.

At home lab tests must be completed within six months of purchase. After six months, the test may no longer be sent to the laboratory and no refund will be issued.

To make a return, please email Customer Support, support@equi.life with your returns request. Customer Support will respond within 24 hours providing you your Returns Authorization and Instructions. Upon receipt of your box into our returns facility, we will process your return within 48 hours.

All Lab tests must be registered online before being shipped to our lab facility. Otherwise, we will not be able to identify, track or provide you with your lab test results.

Please note online registration is mandatory. Without a completed online registration, we are unable to provide you with your lab test results and refunds will not be provided.

For more information on at home lab tests: https://faq.equi.life/en-US/articles/specific-lab-test-information-14490

Return of Therasage Products

Therasage products purchased through EquiLife may be returned within 30 days of delivery date for a full refund, less shipping.

To make a return, please email Customer Support, support@equi.life with your returns request.

Customer Support will respond within 24 hours providing you your Returns Authorization Label and Instructions. Upon receipt of your box into our returns facility, we will process your return within 48 hours. Returns are at the customer expense.

Please note: Therasage returns may be shipped to a different facility than EquiLife returns, per the information that will be forwarded to you. Should the return be sent to the wrong address, it will be necessary for us to deduct the re-shipping charge to the correct warehouse from your credit. Thus, please be sure to use the correct shipping address that will be on the shipping instructions provided.

To receive your refund, please follow the instructions below:

•Ship in Original Box

•Product must be received in "like new" condition

•Include all original packaging, manuals, and accessories

Empty Bottle Guarantee

Since we know you’re going to absolutely love and see & feel the difference by using the EquiLife supplement line we're happy to offer you our “Empty Bottle Guarantee!”

This means if you don’t see or feel the results you were looking for, or just don’t believe this was the absolute best product in its class that you’ve ever used, simply ship back the empty bottles, within 60 days of your purchase, for 100% of your product purchase price (not including S&H).

Return & Refund Policy on Consultations or Coaching Services

Since consultations and coaching involves a practitioners time which has already been completed or reserved in their schedule there are no refunds available.

Thank you again for being a part of our health, wellness, and fitness community and we’re happy to be a part of your journey!

– Stephen Cabral & The EquiLife Teamsupport@equi.life