1pc Premium Core Strength Abdominal Roller

Shipping Policy – FitGear Supplies

At FitGear Supplies, we aim to deliver your orders quickly, safely, and affordably. Please review our shipping policy below.

1. Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

United Kingdom: 3–7 business days

Europe: 5–12 business days

International: 7–15 business days

Delivery times may vary depending on your location and local courier services.

Shipping costs are calculated at checkout and depend on your delivery address and the weight of your order.

3. Tracking Orders

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

4. Delays

While we strive to deliver on time, delays may occur due to factors beyond our control (e.g., customs, courier issues, or peak shopping seasons).

5. Incorrect Address

Please ensure your shipping details are accurate at checkout. We cannot be held responsible for lost packages due to incorrect addresses provided by the customer.

6. Lost or Damaged Packages

If your package is lost in transit, please contact us at fitgearsupps@gmail.com with your order number.

If an item arrives damaged, send us photos within 48 hours of delivery, and we’ll arrange a replacement or refund.

7. Contact Us

If you have any questions about shipping, reach out to us:

📧 Email: fitgearsupps@gmail.com 📞 Phone: +44 7492 908337🏠 Address: 66 Gortycavan Rd, Castlerock, Coleraine, BT51 4UL, United Kingdom

Contact - Fitgear Supplies - Checkout

Return & Refund Policy – FitGear Supplies

At FitGear Supplies, we want you to shop with confidence. If your purchase doesn’t meet expectations, our return and refund process makes it simple to resolve.

Eligibility for Returns

You may request a return within 30 days of receiving your order.

Items must be unused, in original packaging, and in the same condition as delivered.

Certain goods such as hygiene-related items (e.g., towels, bottles) and digital products are not eligible for return.

How to Start a Return

Contact us at fitgearsupps@gmail.com with your order number and reason for return.

We’ll provide instructions and, if approved, the return shipping address.

Customers are responsible for return shipping costs unless the item is defective or an incorrect product was sent.

Refunds

Once we receive and inspect your returned item, we’ll notify you by email.

Approved refunds are issued to your original payment method within 7–10 business days.

Original shipping fees are non-refundable. If free shipping was offered, the cost may be deducted from the refund.

Exchanges

We’re happy to replace defective or damaged items with the same product. Please contact us within 7 days of delivery to arrange an exchange.

Non-Returnable Items

Gift cards

Downloadable digital products

Personal use items (for hygiene reasons)

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check with your bank or card provider.

Contact your payment service (PayPal, card issuer, etc.) as processing times can vary.

If the issue remains, reach us at fitgearsupps@gmail.com and we’ll assist further.

Contact Us

For questions or to begin a return, please get in touch:

📧 Email: fitgearsupps@gmail.com 📞 Phone: +44 7492 908337🏠 Address: 66 Gortycavan Rd, Castlerock, Coleraine, BT51 4UL, United Kingdom

Contact - Fitgear Supplies - Checkout