18K Solid Gold Herringbone Flat Snake Chain Bracelet

Effective Date: August 2026

At Telle Luxury, we take great care to ensure every order arrives safely and securely. All jewellery is carefully inspected, packaged, and dispatched using trusted delivery services.

United Kingdom

•Free Tracked Delivery on all UK orders.

•Orders are typically dispatched within 1–2 business days.

•Delivery usually takes 1–3 business days after dispatch.

•A tracking number will be provided once your order has been shipped.

United States

•Orders are shipped using tracked and insured international delivery.

•Shipping charges are calculated at checkout based on your order value.

•Delivery typically takes 5–10 business days, depending on the courier and customs clearance.

•A tracking number will be provided once your order has been dispatched.

International Orders

We are pleased to ship to selected international destinations.

Please note:

•Delivery times may vary depending on the destination country and customs processing.

•Customers are responsible for any import duties, customs charges, taxes, or other fees imposed by their country's customs authorities.

•These charges are not included in the purchase price or shipping fee.

Packaging

Every order is carefully packaged to protect your jewellery during transit. Items are presented in jewellery packaging suitable for gifting and are securely packed for shipping.

Tracking and Insurance

All orders are shipped with tracking.

International orders are shipped using tracked and insured services to help protect your purchase while it is in transit.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

Telle Luxury cannot be responsible for delays, additional charges, or failed deliveries resulting from an incorrect or incomplete address provided at checkout.

Lost or Delayed Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us. We will work with the courier to investigate the shipment and keep you informed throughout the process.

Damaged Parcels

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of:

•The outer packaging.

•The shipping label .

•The damaged item.

This will help us resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact details provided on www.telleluxury.com.

Thank you for choosing Telle Luxury. We appreciate your trust and look forward to serving you.

Contact - T.ELLE - Checkout

Effective Date: August 2026

At Telle Luxury, we take pride in supplying genuine, UK hallmarked gold jewellery of the highest quality. Every item is carefully inspected before dispatch to ensure it reaches you in excellent condition.

Returns & Exchanges

Due to the nature, value and hygiene considerations of our products, we do not offer returns or exchanges for change of mind.

This includes:

•Earrings

•Necklaces

•Chains

•Pendants

•Bracelets

•Anklets

•Rings

•All customised item

•All pre- ordered items

Please ensure you carefully review product descriptions, measurements and photographs before placing your order.

Faulty, Damaged or Incorrect Items

Your statutory consumer rights are not affected.

If your item arrives faulty, damaged, or you receive the wrong item, please contact us within 24 hours of delivery.

Please provide:

•Your order number.

•Clear photographs of the item.

•Photographs of the packaging and shipping label.

Once your claim has been reviewed, we will arrange an appropriate resolution, which may include a replacement, repair or refund where required by law.

Lost Parcels

All orders are shipped using tracked delivery.

If your parcel is lost in transit, we will investigate the shipment with the courier before determining the appropriate resolution.

Order Cancellations

Orders may be cancelled only before they have been been dispatched.

Once an order has been shipped, it cannot be cancelled.

International Orders

Shipping charges, customs duties, import taxes and other fees imposed by the destination country are non-refundable.

Customers are responsible for any customs duties or import charges that may apply.

Contact Us

If you have any questions regarding your order, please contact us using the contact details available at www.telleluxury.com.

Contact - T.ELLE - Checkout