111.5" U-Shaped Modular Sectional Sofa with Ottomans

At Lev Furniture, we are committed to providing a seamless and reliable delivery experience across our wide selection of over 200,000 carefully selected products . Please review the details below to understand how we manage the shipment of your orders.

Shipping Methods & Timeframes

We offer multiple delivery options to meet your needs:

Standard Shipping: 3–5 business days

Express Shipping: 1–3 business days

Note: Delivery estimates may vary based on destination, carrier capacity, and external factors such as weather or holiday surges.

Order Processing

•All orders are processed within 1–3 business days.

•Orders placed after business hours, on weekends, or during holidays will be processed the next business day.

•During peak seasons or promotional events, additional processing time may apply.

Shipping Costs

Shipping costs are calculated at checkout based on:

•Package size and weight

•Delivery location

•Selected shipping method

We strive to offer fair and competitive rates without compromising service quality.

Tracking & Notifications

Once your order ships, you will receive a confirmation email with tracking details. You can track your shipment at any time via:

•The courier’s website

•Your Lev Furniture account order history

•Email updates provided during transit

International Shipping

Lev Furniture currently ships to select international destinations. Please be aware:

Customs duties, taxes, or import fees may apply and are the responsibility of the recipient.

•Delivery timeframes may be extended due to customs processing.

•We advise checking with your local customs authority for applicable regulations before ordering.

Delivery Address Accuracy

To avoid delays or delivery issues:

•Please provide a complete and accurate shipping address at checkout.

•Lev Furniture is not responsible for undelivered packages due to incorrect or incomplete address information provided by the customer.

Delivery Exceptions

Delivery times may be affected by factors outside our control, including but not limited to:

•Severe weather conditions

•Carrier delays

•Natural disasters

•Public holidays

We appreciate your patience during such occurrences and will do our best to keep you informed.

Delivery Issues & Returns

If you experience any of the following:

•Your order has not arrived within the expected timeframe

•Your order arrives damaged or incomplete

•You need to return a product

Please consult our Returns & Refunds Policy or contact our customer service team immediately. We are here to assist and ensure your satisfaction is protected.

Note:

This Delivery Policy is subject to change without notice. For the latest version or for specific inquiries, please refer to LevFurniture .com or contact our support team.

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At Lev Furniture , customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. That’s why we offer a clear, fair, and reliable return and refund policy to ensure a seamless experience.

30-Day Return Window

You may request a return within 30 days of receiving your order. To be eligible for a return:

•The item must be in its original condition — unused, unworn, with tags, and in its original packaging.

•Proof of purchase (e.g., order confirmation or receipt) is required.

How to Start a Return

To initiate a return, contact our support team at info@ LevFurniture .com . If your return is approved, we will provide:

•A return shipping label.

•Detailed instructions for safely sending back your item.

Important: Items sent without prior return authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at info@ LevFurniture .com with photos and details. We will promptly resolve the issue through a replacement, refund, or alternative solution.

Non-Returnable Items

Certain items are excluded from our return policy:

•Perishable goods (e.g., food, flowers, plants).

•Custom or personalized products.

•Personal care items (e.g., cosmetics, skincare).

•Hazardous materials, flammable liquids, or gases.

•Gift cards and final sale items.

If you're unsure about your item’s return eligibility, feel free to contact us before making a purchase.

Exchanges

If you wish to exchange an item, the quickest method is to return your item and place a new order once the return is accepted. This ensures fast processing and availability.

Refund Processing

Once we receive and inspect your return, we’ll notify you of the refund approval status. If approved:

•A refund will be issued to your original payment method.

•Please allow a few business days for your bank or credit card provider to process the refund.

Questions or Support

Our dedicated customer support team is here to help. For any return or refund inquiries, reach out at info@ LevFurniture .com .

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