100-Inch Projector Screen

Processing Time:

•Orders are processed within 1–3 business days after payment confirmation.

•Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time & Cost:

•Standard Shipping: 5–10 business days (may vary depending on location).

•Expedited Shipping: Available at an additional cost.

•Shipping costs are calculated at checkout based on your delivery address.

Order Tracking:

•Once your order has been shipped, you will receive a confirmation email with a tracking number.

•Tracking information may take 24–48 hours to update.

Delays:

•Delivery times may vary due to customs clearance, weather conditions, or peak seasons.

•Comfort Care Relief is not responsible for delays caused by shipping carriers.

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Eligibility for Returns:

•You can request a return within 30 days of receiving your order.

•Item must be unused, in its original packaging, and in the same condition you received it.

•Proof of purchase is required.

Non-Returnable Items:

•Gift cards, sale items, and personal care products (due to hygiene reasons) cannot be returned.

Return Process:

•Contact our customer support at support@festiveliving.com to initiate a return.

•Our team will provide you with a return address and instructions.

•Ship the product back to us at your own cost unless the return is due to our error or a defective item.

Refunds:

•Once your return is received and inspected, we will notify you about the refund approval.

•Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges:

•We replace items only if they are defective or damaged. Contact us to arrange an exchange.

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