10.1" Interactive Android 11 Touch Table Digital Signage (Black)

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Digital Products (AI Voice Data Packages)

Delivery Method: Digital delivery via email.

Delivery Time: Once we receive your valid MAC Address, the data package will be processed and sent to your registered email address within 24-48 hours.

Requirement: Please ensure the MAC address provided is accurate. We are not responsible for delivery failure due to incorrect hardware information provided by the customer.

3. Physical Products (Digital Signage / Hardware)

We offer international shipping to most countries worldwide.

Shipping Methods: We primarily use reliable carriers such as DHL, FedEx, UPS, and specialized international lines.

Estimated Delivery Time: * Standard Shipping: 7-15 business days.

Expedited Shipping: 3-7 business days.

Note: Delivery times are estimates and may vary depending on your location and customs processing.

4. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer Free Shipping on select items or orders over a certain amount

5. Customs, Duties, and Taxes

HongKong Friday Technology Company Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will be active within 24-48 hours.

7. Damages

If you receive your order damaged (specifically for 3D fans or LCD screens), please contact the shipment carrier to file a claim or contact our support team at Admin@szfyd.net within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.

Contact - WEADS Tabletop Digital Display - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales28@szfyd.net . Please note that returns will need to be sent to the following address: 3rd Floor, Building 5, Changxing Science Park, Wan'an Road, Shayi Community, Shajing Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, 518101, ChinaIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales28@szfyd.net .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales28@szfyd.net.

Contact - WEADS Tabletop Digital Display - Checkout